Tag Archive | "Advertising"

How To Tell If An Ad Costs Too Much


People say it all the time: “This advertising costs too much!” They practically go into cardiac arrest when they see how much the advertising for certain media in certain markets is going to cost them. It is pretty easy to get sticker shock when you see that a 60-second radio commercial on a popular Los Angeles station could cost you a thousand bucks – each. Or when you realize that radio spots on top stations in the San Francisco market cost as much as $2,500 – a MINUTE. Or when you realize that a newspaper ad in your city barely bigger than a Hershey bar will cost a couple thousands dollars. It’s easy to automatically think that’s a lot of money. Now here’s the important question for you, the advertiser: does the ad really cost too much?

So what’s the answer? The savvy advertiser will tell you that the cost of the ad is not the issue. What’s important is the return the ad will bring. If you were charged even as much as $40,000 for a 60-second radio commercial that generated enough sales to make you a profit of $50,000, then would the $40,000 be A LOT? The answer is NO! Of course not! You’d be a fool not to beg, borrow or steal the $40,000 so you could make the $50,000 profit! Try getting that kind of return in the stock market! How do you think that these big companies can afford to spend a two million for a 30-second TV commercial during the Super Bowl? They know that an enormous amount of people will see it – enough to make the return on investment a good deal.

The point is simple: you’ve got to figure out how much money an ad will make you before you draw a conclusion of whether or not it costs too much. So how do you do that? It’s actually pretty easy. Here’s a simple process for determining the Return on Investment, or ROI, of an ad. First, you’ve got to know how much profit you make on each sale. For instance, if you buy it for $50 and sell it for $100, your gross profit is $50. Second, figure out what your closing ratio is. If, on average, you close one sale for every four people who inquire, that’s a 25% closing ratio. If 9 out of 10 end up buying, then your closing ratio would be 90%. This is simple math. Third, figure out what your break even is. Do this by taking cost of the advertisement and divide it by the amount of gross profit per sale. Remember, we already figured out what your gross profit is a second ago. So how much do the ads cost? If the ads cost $1,000 and your average gross profit is $50, that means you’ve got to make 20 sales to make back the $1,000 – that’s your break even point – in this example, it’s 20 sales. Fourth and last, figure out the number of leads you need to generate from the ad if you are to break even. To do this, you’ve got to know your closing ratio, which we just figured out also. Let’s say it’s 25%, or in other words, you close one out of four people who inquire. So if you close 25%, and you need 20 sales to break even, that indicates that your $1,000 worth of advertising needs to generate 80 leads to break even.

Now I know that all sounds kind of complicated, but it’s actually pretty simple. We just calculated in the example that if the $1,000 ads can generate 80 leads you would break even. That’s a return on investment of 0. I’m not saying that your goal is to break even. I realize that you are in business to make a profit. But let’s start with breaking even; that’s the bare minimum you can accept when running an ad. At least you didn’t come up with a NEGATIVE return on investment! So let’s say your goal was to double your money. What would have to happen to your numbers? That’s right, you’d have to double your lead flow, or in this case, generate 160 leads instead of just 80. That means that if you generated 160 leads, you would generate a profit of $1,000 – again, on $1,000 spent. In other words, you’ve doubled your money. Your return on investment is 100%. That’s pretty easy to follow, isn’t it? By way of review, what we’re trying to do is calculate your return on investment for your advertising. Here are the four steps again. Think about your numbers in your business.

1. What’s your gross profit per average sale?

2. What’s your closing ratio?

3. What’s your break even – in terms of number of sales needed? How many leads does your ad need to generate for enough sales to break even?

4. What’s your return on investment on any given number of leads that you generate?

Now realize something important here. What we’ve just done in this exercise is figure out how many leads you need to generate to break even on the cost of the advertisement and then calculate the ROI for how ever many leads your ads end up generating. That’s a good piece of information to have, but now I want to take it a step further. Let’s figure out what’s known as the Lifetime Value of a Customer. What if your average customer brings you a $50 gross profit per sale like in the example we just went through? Is that the only time that customer will ever buy anything from you? How many times does that average customer come back in the course of a month or a year? If your average customer shops with you one time a month and makes you $50 gross profit every time, that customer is now worth $600 a year – in profit. And if you know that your average customer stays with you for 3 years, now that $50 a month client is worth a tidy $1,800. So now how much would you be willing to spend to accrue that client? What if those were your average numbers, $50 a month for 3 years. Then in the example earlier, remember where we broke even with 80 leads and just 20 sales? Now those 20 customers would be worth an astounding $36,000 over the next three years. And it only cost you a thousand dollars worth of advertising. Now your break even looks a lot better, doesn’t it! If you could accrue a $36,000 annuity every time you ran a thousand dollars’ worth of ads, you should mortgage your house and spend as much money as possible on advertising!

Now, a couple of words of advice when figuring your return on investment for advertising. Always estimate your numbers conservatively, or in other words, on the low side. Always figure on getting a lower number of leads than you’re hoping for and expecting. Always count on a lower closing ratio than you’re used to. If you calculate your numbers using conservative figures, then you’ll do fine if your results are actually lower than projections and in the event that you do as well as you had initially hoped, you’ll just make more money than you expected.

Let me give you a real life example to better illustrate ROI. There is a company that was promoting seminars where they would attempt to sell a service that cost $8,000. When they were starting to do advertising to promote these seminars, the question of how much budget should they afford came up. They wanted to start filling seminars with about a week after starting advertising, so they decided that fax broadcasting would be the best way for them to quickly get the message out about the seminars. Faxing can be done for as little as 7 cents per page in some major metropolitan areas, and even with the new laws around “opt-in” and “relationship” faxing it seemed the most effective method to get directly into businesses with a target for the seminar, so they came back and said they wanted to send out about 25,000 faxes a week for the 5 weeks they would be doing seminars. When asked how many sales were they planning on generating, they said because of a unique financing plan that allowed them to sell their package on a low monthly payment basis, they thought they could sell at least 100 packages in that 5 week time period.

Well, 100 packages is a lot and they were told that they would have to do at least 100,000 faxes a week for the 5-week period to get the number of leads required to sell that many packages. The man got his calculator out and did some quick math and realized that he had to spend $35,000! 7 cents times 100,000 faxes times 5 weeks! That number – $35,000 – sounded so huge it caught him off guard. His idea was to spend just under 2 grand a week or a total of less than $9,000. Big difference. That’s called “sticker shock.”

So what he did was figure out the ROI, according to the steps previously explained. Again, first figure out your gross profit per sale. His was about $3,250. Second, figure out the closing ratio. He expected this would be about 20%. So then, how many sales would he need to break even on a $35,000 advertising expenditure? Well, 35 thousand divided by $3,250 gross profit per sale is about 11 sales. Just 11 sales to break even. So if his closing ratio were just 10%, he’d have to generate about 110 leads to break even. 110 leads on 500,000 faxes? Statistically this is easily attainable even with poorly written materials. The last thing to do would be to figure out how many leads he’d have to get to reach his goal. His goal is 100 sales and his closing ratio is 10%. That means he’d have to generate about 1,000 leads. On 500,000 faxes sent out, that’s like a two-one-thousandths of a percent response. That is very reasonable. He’d generate a total gross profit on the deal of $325,000 and if you subtract the $35,000 advertising cost, that’s still a healthy gross profit. His attitude toward the $35,000 changed instantly.

Do you see how this analysis can work for you? Just run through your numbers and you’ll know how much money is a lot of money when it comes to advertising.  If you want to have me help you through this process, just send me and email or call for an appointment and I’ll be happy to help you.

Randy Martinsen

mymagency.com

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Should I Advertise on AdWords Content or Search Network?


Advertising on the Content Network vs. Search Network

In the last few years Google AdWords has gotten increasingly popular. One of the biggest reasons for this surge in popularity is the wide reach AdWords can help companies achieve. The extensive network of Google-related sites and the lack of a minimum ad spend makes it so that even companies with the most minimal ad budget can advertise online with AdWords and know that their ads can be seen by thousands overnight.

When setting up an ad campaign with Google AdWords one important decision that you will need to make is whether to advertise on the Content Network, the Search Network, or both. Google’s Content Network places ads on sites based on the content of the sites and how well it aligns with your ad. The Search Network places ads on Search Engines where potential customers are looking for information and products.

AdWords Learning Center

Content Network
When an advertiser utilizes the Content Network the ad he/she creates will be placed on sites that have similar themes to the keywords that are chosen for that ad. So for instance say you are using “gourmet coffee beans” as a keyword, using the Content Network your ad will be featured on coffee review sites, sites selling coffee makers, and perhaps coffeehouse blogs. With your ad on these related sites you can choose to pay each time that ad is clicked on, or each time it appears for someone to see. Content Network advertising is mostly used to create brand awareness. The thought behind this style of advertising is that when someone is searching for a coffeemaker and sees your ad they may or may not click on it, but due to the brand loyalty that can developed with a well structured ad, perhaps after they order their coffee maker they will need some coffee beans and go to your site.

Search Network
When an advertiser utilizes the Search Network the ad he/she creates will be placed on Google search engines and when a customer types in a keyword you are using your ad will be pulled up on the right-hand side or top area of the search results page. In the same example from above, when a potential customer goes on Google and types in “gourmet coffee beans” your ad can appear. Customers then click on the ad and are taken to your site where they can find the item or items they are seeking. With the Search Network you only pay each time you ad is clicked, not each time it appears. The benefit to this style of advertising is that you find the consumer at the very moment they intend to purchase “gourmet coffee beans.”

Criticisms
The question of advertising on the Content Network versus the Search Network is a divisive one.

Criticizers of the Content Network say that while it can reach more people the traffic it creates is not qualified in any way. Based on our coffee example, a click on your ad on the Content Network may be a person who, after searching for a coffee maker, is interested in seeing how much the coffee beans will run them if they buy the maker, thereby helping them make a decision on the coffee maker purchase. Or perhaps someone clicks on your ad after seeing that their local coffee house has started offering a new blend and wants to see if you have any customers who reviewed that product so they can decide if it is worth it to go down to the coffee shop and try it.  Additionally, if an internet user is trying to find song lyrics that contain the phrase “coffee beans” or a movie with “coffee” in the title or even a celebrity with the last name “Bean” your ad may appear even though it is of no use to the searcher. While Google offers the ability to filter out sites that you do not think are relevant on the content network, it can tend to get tedious and is a hassle for the more general keywords.

On the other hand, criticizers of the Search Network say that many times consumers go online to search engines to do a lot of research before buying and you could just be throwing your money away if you are paying every time someone comparison shops from site to site looking for low priced gourmet coffee beans.

Picking A Direction
Some advertisers split their budget between the Search Network and the Content Network, whereas others just stick to one approach. When deciding what is best for your business you should decide on the goals you hope to accomplish with your online advertising and then pick your approach from there. Keep in mind that if you try one approach and do not get the results you were hoping for, there is enough flexibility in the AdWords system to change your approach at any time.

More marketing help!

-Kate Pierce eCommerce Specialist

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Heavy Guerrilla Case Statement


Did you know that if you don’t have a clearly defined, written marketing plan… you are wasting money?

For the most part your business runs very well.  You attract clients and provide a product or service as promised.  What you may not know is that your business as well as any company must have a well defined, written marketing plan.  Without one, you are constantly searching for the “marketing gimmick of the month”.  This not only confuses your target market, but also wastes an enormous amount of money.  I see this approach every single day, but the good news is that your competition is probably utilizing this method also.  Now’s your chance to capitalize on their weakness.

Maybe it seems like too much work, but our experience tells us that your marketing plan (foundation) should be what drives everything you do going forward.
A company or new product launch without a marketing plan and associated strategy is like building a house with no foundation.  Sure, you could frame the wooden structure directly on dirt, but throughout the entire building process you will be constantly trying and guessing how to make everything level and square.  Build a strong, level foundation and the rest of the process is easy.

Marketing is very much the same way.  Almost 80% of all businesses do not have a marketing plan which is the solid, level foundation from which to build your business.  They know they need to generate customers, but yet they continually try different strategies, different advertising methods, public relations, etc. etc.  Each week they try something different, each week their marketing efforts have a different message.  Their advertising doesn’t follow tried and true graphic design layouts.  They have their brother-in-law’s kid slap together a web site.  Their web site looks like a 2nd grader put it together… their print ads looking nothing like their web site, their business cards or anything else they have.  Oh sure, they are spending lots of money but they are not getting results.  No consistency in look, message, or product offering.  Most importantly, they have no idea who their ideal client is, and/or what to say if they did know who it was.

The companies that DO have a marketing plan?  The companies that DO know who their “Ideal Client” is?  Well you know who those companies are.  They are the ones that typically “rule-the-roost”!  They are the companies that everyone wants to work for and many times have secured the “lions-share” of the market that you compete in.

Tell your advertising salesperson “Thanks, but no thanks”!

You as well as most companies are bombarded by advertising sales people… right?  Everything from promotional products like pens, key-fobs and calendars to yellow page ads, newspaper ads, and direct-mail.  Lately there is a new breed of salespeople promising you first page listings on Google, Yahoo, and BING.  Ask yourself, “If I do purchase advertising from one of these vendors, What am I going to say in the ad?”  Most likely, the ad salesperson will come up with some slick slogan, headline, or some ad copy they put together and rush it to press so they can get their commission.  What do they know about your business?  What is your target market?  What is your remarkable difference that will compel new customers to flock to your front door?  If any advertising salesperson doesn’t ask you up front, “Do you have a marketing plan & strategy?”, then they are probably only interested in making a commission.  Never put the “Cart Before the Horse”!  And never buy advertising without your road map, your foundation, your marketing plan.

Our fee typically pays for itself.

Heavy Guerrilla not only brings value to your entire company, we typically pay for our services in the first 12 months.  How you may ask?  We are one of the Northwest’s few true marketing and advertising agencies.  We get at the root of your marketing problems and work with you to generate real, foundational strategies that not only have longevity, but truly differentiate your company from the competition!  We’re not driven to sell you advertising just to make a commission, we’re driven by ROI.

While the underlying foundation of our strategies utilize long held, tried and true marketing methods, we also incorporate unconventional tactics to drive new sales, create excitement, and manage your entire marketing process.

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Pay Per Click vs Organic Search Engine Optimization


When people hear about online marketing, they often think of two of the more popular methods that a company can use to enhance its visibility on the Web: organic search engine optimization and pay-per-click advertising.

In an ideal world, you would use both strategically to maximize your site’s profile. However, budgetary constraints often make this impossible, and trying to do both on a limited budget or with minimal resources can result in neither campaign producing ideal results. In this case, it’s usually better to focus on one or the other. But which is best for you?

Organic Search Engine Optimization

Organic search engine optimization campaigns offer several distinct advantages over pay-per-click advertising campaigns, as many recent studies have shown. What follows is a brief listing of some of the findings.

Propensity to Click

Study after study indicates people are less likely to click on paid search ads rather than on results from organic search engine optimization. For example, one study found that search users are up to six times more likely to click on the first few organic results than they are to choose any of the paid results[1], while an eye tracking study[2] showed that 50 percent of users begin their search by scanning the top organic results. Other studies have shown that only 30 percent of search engine users click on paid listings, leaving an overwhelming 70 percent who are clicking the organic listings.[3] And a 2003 study found that 85 percent of searchers report clicking on paid links in less than 40 percent of all of their searches, and 78 percent of all respondents claim that they found the information they we searching for through sponsored links just 40 percent of the time.[4]

Trust

Studies are beginning to indicate that the trust level for organic results is much higher than that of paid results, and that paid results are looked upon as a nuisance by some searchers. One study found that only 14 percent of searchers trust paid listings, and 29 percent report being “annoyed” by them.[5] Another study found that 66 percent of customers distrust paid ads.[6] Clearly, it’s not generally a good idea to upset potential customers before they even click on your link.

Value of Visitors

Organic search engine results tend to be seen as non-biased, and they therefore are able to provide visitors that are more valuable. The overall conversion rate, or the rate at which searchers take a desired action on a site, is 17 percent higher for unpaid search results than the rate for paid (4.2% vs. 3.6%).[7] Trends also have shown that more of the sales that result from search engines originated in organic search listings.[8]

Visitors Becoming More Aware of Pay-Per-Click as Advertising

As more and more people turn to the Internet for research and information, more searchers are becoming aware of paid results as a marketing tool. One study showed that not only are 38 percent of searchers aware of the distinction between paid and unpaid results, 54 percent are aware of the distinction on Google, which is widely recognized as the most popular search engine.[9]

Pay-Per-Click Costs Rising

Meanwhile, pay-per-click costs are rising steadily. Between October 2004 and December 2005, average keyword prices rose from around $25 to just under $55.[10] And the cost of keywords can increase by as much as 100 percent during the holiday season.[11] These costs aren’t going unnoticed either; one study of problems experienced by U.S. companies found that 57 percent of respondents felt that their desired keywords were “too expensive,” while 51 percent expressed concern that they are overpaying for certain keywords.[12] On the other hand, when you outsource to an organic search engine optimization firm, your costs will likely remain more stable than the prices for pay-per-click advertising.

Long Term Results

While a pay-per-click campaign may produce results more quickly than an organic search engine optimization campaign, organic search engine optimization campaigns can give you results that last. When the budget runs out for a pay-per-click campaign, or when your company decides that the pay-per-click campaign should be terminated, the results end as well. With organic search engine optimization, the optimized site content and other changes made to your site can have an impact on your search results until the next change in a search engine’s algorithm, or possibly even beyond.

Relevance

Users also have rated organic search engine results as more relevant than paid results. On Google, 72.3 percent felt that organic results were more relevant, while only 27.7 percent rated paid results as more relevant. Yahoo offered similar results, with 60.8 calling organic results relevant compared to only 39.2 percent for paid.[13]

Pay-Per-Click

While the above statistics may make organic search engine optimization seem the clear choice in all cases, in certain situations it actually can make more sense to do pay-per-click advertising. For those looking for fast results on a small budget, a pay-per-click campaign may be the answer.

Results

As previously stated, the results from pay-per-click advertising are immediate. On the other hand, an organic search engine optimization campaign may take up to three months or more for results to be apparent. In this case, pay-per-click is advantageous for those who are looking to promote an initiative that will go live in a short amount of time, or whose business is seasonal in nature and who only do promotion during certain months of the year.

Budget

Small businesses with extremely tight budgets may find that pay-per-click is a better investment than organic search engine optimization because a pay-per-click campaign will almost always cost less – good search engine optimization companies simply do not work for $100 per month. By limiting a campaign’s keyphrases to highly specific terms relevant to a company’s business, there will not be a large amount of traffic generated, but the traffic that is generated will be specific to the desired result. Plus, choosing such specific phrases can make them less expensive on a per click basis. Moreover, in niche markets with a high average dollar sale, where there’s not a great amount of search activity because the prospect pool is limited, it may not make sense to engage a quality organic search engine optimization firm at several thousand dollars per month when you can instead buy varying niche-specific keyphrases and generate traffic in that way.

Easier to Handle In-House

Non-complicated pay-per-click campaigns can be handled much more easily in-house than an organic search engine optimization campaign. Such campaigns generally involve business to business and high-end, service oriented companies, not those geared toward a large consumer base. Since organic search engine optimization requires a steep learning curve and since there are so many questionable tactics that can put a site at risk of penalization (the tactics that neophytes to search engine optimization are likely to use), it may make more sense to run a pay-per-click campaign. Since you are dealing directly with the engine, i.e., Yahoo Search Marketing and Google AdWords, you don’t need to pay a middleman, and these sites offer helpful tutorials on how to use pay-per-click marketing. Perhaps most importantly, the concept of pay-per-click is much easier to grasp and understand at the outset.

No Contracts

Most organic search engine optimization campaigns require a contract of a certain length because SEO companies know that meaningful results will rarely happen overnight. When dealing with an in-house pay-per-click campaign, obviously a contract is not an issue. But in general, even when you are dealing with an agency, you will not tend to need to sign a contract because the agency instead makes money on a percentage of the spend, although there may be a setup fee. Without a contract, you are free to reallocate marketing dollars elsewhere if you discover that the pay-per-click campaign is not providing the desired results.

Conclusion

Clearly, organic search engine optimization has some distinct advantages over pay-per-click advertising. However, there are undoubtedly certain situations and scenarios where pay-per-click advertising makes more sense fiscally and strategically. With a high enough budget, you would be able to have an effective organic search engine optimization campaign running in tandem with an effective pay-per-click campaign. But if you have to choose one, look into your unique situation before you decide.

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Dominate Your Marketplace! Get a FREE Marketing Analysis


FREE! – Full Marketing Analysis of Your Company, Product or Technology.  Call Our Offices Now at (360) 339-5655

No gimmicks, no catches, no obligation, and no hard sell!  We have put this package together for a couple of reasons:

  1. Wasting your money on advertising, or the marketing gimmick of the week is just plain sad.  And we hate seeing small business owners doing this.
  2. If we introduce you to strategies with which you can get more leads, more sales, and more business, we “might” have the opportunity to earn your business.

At a very minimum, we’ll get to know each other… and you’ll get a better idea about what your business or product needs.  Now that doesn’t sound bad does it?

DID YOU KNOW?

Many small business owners waste thousands of dollars on marketing & advertising that doesn’t work.  Part of the reason is they have no formal marketing plan or strategy.

Heavy Guerrilla is offering this program specifically to introduce our company to small business owners like yourself.  That’s it.

Why not take advantage of our 25 years of experience in marketing expertise and allow us to show you how you can grow your business like crazy!

Actually there is one catch… you have to come to our office in Olympia for your FREE Consultation and analysis.

Here’s How It Works in 5 Easy Steps!

1 CALL US – First off, call our marketing offices at (360) 339-5655 for a quick discussion about your company and to receive further instructions.

2 TELL US ABOUT YOU – Login to our marketing analysis worksheet online and tell us about your company.

3 REVIEW – We will then review your worksheet and create a written marketing analysis designed specifically for your company, product, or organization.

4 CONSULTATION – We’ll then meet together in our marketing offices located here in West Olympia to go over your entire analysis.  This meeting will come complete with suggestions & ideas on how to grow your company.

5 FREE CONSULTATION – You’ll receive access to our 25 Years Experience in Branding, Marketing, Internet Tactics, & Graphic Design!  We’ll discuss with you about where your companies strengths, weaknesses, and opportunities lie.  And what you must do in order to grow your company, generate more leads, more sales, and how to harness the power of the internet.

What do you have to lose?

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Advertising – College Textbook


Advertising is a form of communication used to help sell products and services. Typically it communicates a message including the name of the product or service and how that product or service could potentially benefit the consumer. However, advertising does typically attempt to persuade potential customers to purchase or to consume more of a particular brand of product or service. Modern advertising developed with the rise of mass production in the late 19th and early 20th centuries.[1]

Many advertisements are designed to generate increased consumption of those products and services through the creation and reinvention of the “brand image”. For these purposes, advertisements sometimes embed their persuasive message with factual information. There are many media used to deliver these messages, including traditional media such as television, radio, cinema, magazines, newspapers, video games, the carrier bags, billboards, mail or post and Internet marketing. Today, new media such as digital signage is growing as a major new mass media. Advertising is often placed by an advertising agency on behalf of a company or other organization.

Organizations that frequently spend large sums of money on advertising that sells what is not, strictly speaking, a product or service include political parties, interest groups, religious organizations, and military recruiters. Non-profit organizations are not typical advertising clients, and may rely on free modes of persuasion, such as public service announcements.[citation needed]

Money spent on advertising has increased dramatically in recent years. In 2007, spending on advertising has been estimated at over $150 billion in the United States[2] and $385 billion worldwide,[3] and the latter to exceed $450 billion by 2010.[citation needed]

While advertising can be seen as necessary for economic growth, it is not without social costs. Unsolicited Commercial Email and other forms of spam have become so prevalent as to have become a major nuisance to users of these services, as well as being a financial burden on internet service providers.[4] Advertising is increasingly invading public spaces, such as schools, which some critics argue is a form of child exploitation.[5] In addition, advertising frequently uses psychological pressure (for example, appealing to feelings of inadequacy) on the intended consumer, which may be harmful.

History

Edo period advertising flyer from 1806 for a traditional medicine called Kinseitan

Egyptians used papyrus to make sales messages and wall posters. Commercial messages and political campaign displays have been found in the ruins of Pompeii and ancient Arabia. Lost and found advertising on papyrus was common in Ancient Greece and Ancient Rome. Wall or rock painting for commercial advertising is another manifestation of an ancient advertising form, which is present to this day in many parts of Asia, Africa, and South America. The tradition of wall painting can be traced back to Indian rock art paintings that date back to 4000 BCE.[6] History tells us that Out-of-Home advertising and Billboards are the oldest forms of advertising.

As the towns and cities of the Middle Ages began to grow, and the general populace was unable to read, signs that today would say cobbler, miller, tailor or blacksmith would use an image associated with their trade such as a boot, a suit, a hat, a clock, a diamond, a horse shoe, a candle or even a bag of flour. Fruits and vegetables were sold in the city square from the backs of carts and wagons and their proprietors used street callers (town criers) to announce their whereabouts for the convenience of the customers.

As education became an apparent need and reading, as well printing developed, advertising expanded to include handbills. In the 17th century advertisements started to appear in weekly newspapers in England. These early print advertisements were used mainly to promote books and newspapers, which became increasingly affordable with advances in the printing press; and medicines, which were increasingly sought after as disease ravaged Europe. However, false advertising and so-called “quack” advertisements became a problem, which ushered in the regulation of advertising content.

As the economy expanded during the 19th century, advertising grew alongside. In the United States, the success of this advertising format eventually led to the growth of mail-order advertising.

In June 1836, French newspaper La Presse is the first to include paid advertising in its pages, allowing it to lower its price, extend its readership and increase its profitability and the formula was soon copied by all titles. Around 1840, Volney Palmer established a predecessor to advertising agencies in Boston.[7] Around the same time, in France, Charles-Louis Havas extended the services of his news agency, Havas to include advertisement brokerage, making it the first French group to organize. At first, agencies were brokers for advertisement space in newspapers. N. W. Ayer & Son was the first full-service agency to assume responsibility for advertising content. N.W. Ayer opened in 1869, and was located in Philadelphia.[7]

An 1895 advertisement for a weight gain product.

At the turn of the century, there were few career choices for women in business; however, advertising was one of the few. Since women were responsible for most of the purchasing done in their household, advertisers and agencies recognized the value of women’s insight during the creative process. In fact, the first American advertising to use a sexual sell was created by a woman – for a soap product. Although tame by today’s standards, the advertisement featured a couple with the message “The skin you love to touch”.[8]

In the early 1920s, the first radio stations were established by radio equipment manufacturers and retailers who offered programs in order to sell more radios to consumers. As time passed, many non-profit organizations followed suit in setting up their own radio stations, and included: schools, clubs and civic groups.[9] When the practice of sponsoring programs was popularised, each individual radio program was usually sponsored by a single business in exchange for a brief mention of the business’ name at the beginning and end of the sponsored shows. However, radio station owners soon realised they could earn more money by selling sponsorship rights in small time allocations to multiple businesses throughout their radio station’s broadcasts, rather than selling the sponsorship rights to single businesses per show.

A print advertisement for the 1913 issue of the Encyclopædia Britannica

This practice was carried over to television in the late 1940s and early 1950s. A fierce battle was fought between those seeking to commercialise the radio and people who argued that the radio spectrum should be considered a part of the commons – to be used only non-commercially and for the public good. The United Kingdom pursued a public funding model for the BBC, originally a private company, the British Broadcasting Company, but incorporated as a public body by Royal Charter in 1927. In Canada, advocates like Graham Spry were likewise able to persuade the federal government to adopt a public funding model, creating the Canadian Broadcasting Corporation. However, in the United States, the capitalist model prevailed with the passage of the Communications Act of 1934 which created the Federal Communications Commission.[9] To placate the socialists, the U.S. Congress did require commercial broadcasters to operate in the “public interest, convenience, and necessity”.[10] Public broadcasting now exists in the United States due to the 1967 Public Broadcasting Act which led to the Public Broadcasting Service and National Public Radio.

In the early 1950s, the DuMont Television Network began the modern trend of selling advertisement time to multiple sponsors. Previously, DuMont had trouble finding sponsors for many of their programs and compensated by selling smaller blocks of advertising time to several businesses. This eventually became the standard for the commercial television industry in the United States. However, it was still a common practice to have single sponsor shows, such as The United States Steel Hour. In some instances the sponsors exercised great control over the content of the show – up to and including having one’s advertising agency actually writing the show. The single sponsor model is much less prevalent now, a notable exception being the Hallmark Hall of Fame.

The 1960s saw advertising transform into a modern approach in which creativity was allowed to shine, producing unexpected messages that made advertisements more tempting to consumers’ eyes. The Volkswagen ad campaign—featuring such headlines as “Think Small” and “Lemon” (which were used to describe the appearance of the car)—ushered in the era of modern advertising by promoting a “position” or “unique selling proposition” designed to associate each brand with a specific idea in the reader or viewer’s mind. This period of American advertising is called the Creative Revolution and its archetype was William Bernbach who helped create the revolutionary Volkswagen ads among others. Some of the most creative and long-standing American advertising dates to this period.

The late 1980s and early 1990s saw the introduction of cable television and particularly MTV. Pioneering the concept of the music video, MTV ushered in a new type of advertising: the consumer tunes in for the advertising message, rather than it being a by-product or afterthought. As cable and satellite television became increasingly prevalent, specialty channels emerged, including channels entirely devoted to advertising, such as QVC, Home Shopping Network, and ShopTV Canada.

Marketing through the Internet opened new frontiers for advertisers and contributed to the “dot-com” boom of the 1990s. Entire corporations operated solely on advertising revenue, offering everything from coupons to free Internet access. At the turn of the 21st century, a number of websites including the search engine Google, started a change in online advertising by emphasizing contextually relevant, unobtrusive ads intended to help, rather than inundate, users. This has led to a plethora of similar efforts and an increasing trend of interactive advertising.

The share of advertising spending relative to GDP has changed little across large changes in media. For example, in the U.S. in 1925, the main advertising media were newspapers, magazines, signs on streetcars, and outdoor posters. Advertising spending as a share of GDP was about 2.9 percent. By 1998, television and radio had become major advertising media. Nonetheless, advertising spending as a share of GDP was slightly lower—about 2.4 percent.[11]

A recent advertising innovation is “guerrilla marketing“, which involve unusual approaches such as staged encounters in public places, giveaways of products such as cars that are covered with brand messages, and interactive advertising where the viewer can respond to become part of the advertising message. This reflects an increasing trend of interactive and “embedded” ads, such as via product placement, having consumers vote through text messages, and various innovations utilizing social network services such as MySpace.

Types of advertising

Media

Paying people to hold signs is one of the oldest forms of advertising, as with this Human directional pictured above

A bus with an advertisement for GAP in Singapore. Buses and other vehicles are popular mediums for advertisers.

A DBAG Class 101 with UNICEF ads at Ingolstadt main railway station

Commercial advertising media can include wall paintings, billboards, street furniture components, printed flyers and rack cards, radio, cinema and television adverts, web banners, mobile telephone screens, shopping carts, web popups, skywriting, bus stop benches, human billboards, magazines, newspapers, town criers, sides of buses, banners attached to or sides of airplanes (“logojets“), in-flight advertisements on seatback tray tables or overhead storage bins, taxicab doors, roof mounts and passenger screens, musical stage shows, subway platforms and trains, elastic bands on disposable diapers, stickers on apples in supermarkets, shopping cart handles (grabertising), the opening section of streaming audio and video, posters, and the backs of event tickets and supermarket receipts. Any place an “identified” sponsor pays to deliver their message through a medium is advertising.

One way to measure advertising effectiveness is known as Ad Tracking. This advertising research methodology measures shifts in target market perceptions about the brand and product or service. These shifts in perception are plotted against the consumers’ levels of exposure to the company’s advertisements and promotions. The purpose of Ad Tracking is generally to provide a measure of the combined effect of the media weight or spending level, the effectiveness of the media buy or targeting, and the quality of the advertising executions or creative.[12]

Covert advertising

Main article: Product placement

Covert advertising, also known as guerrilla advertising, is when a product or brand is embedded in entertainment and media. For example, in a film, the main character can use an item or other of a definite brand, as in the movie Minority Report, where Tom Cruise‘s character John Anderton owns a phone with the Nokia logo clearly written in the top corner, or his watch engraved with the Bulgari logo. Another example of advertising in film is in I, Robot, where main character played by Will Smith mentions his Converse shoes several times, calling them “classics,” because the film is set far in the future. I, Robot and Spaceballs also showcase futuristic cars with the Audi and Mercedes-Benz logos clearly displayed on the front of the vehicles. Cadillac chose to advertise in the movie The Matrix Reloaded, which as a result contained many scenes in which Cadillac cars were used. Similarly, product placement for Omega Watches, Ford, VAIO, BMW and Aston Martin cars are featured in recent James Bond films, most notably Casino Royale. Blade Runner includes some of the most obvious product placement; the whole film stops to show a Coca-Cola billboard.

Television commercials

The TV commercial is generally considered the most effective mass-market advertising format, as is reflected by the high prices TV networks charge for commercial airtime during popular TV events. The annual Super Bowl football game in the United States is known as the most prominent advertising event on television. The average cost of a single thirty-second TV spot during this game has reached US$3 million (as of 2009).

The majority of television commercials feature a song or jingle that listeners soon relate to the product.

Virtual advertisements may be inserted into regular television programming through computer graphics. It is typically inserted into otherwise blank backdrops[13] or used to replace local billboards that are not relevant to the remote broadcast audience.[14] More controversially, virtual billboards may be inserted into the background[15] where none exist in real-life. Virtual product placement is also possible.[16][17]

Infomercials

There are two types of infomercials, described as long form and short form. Long form infomercials have a time length of 30 minutes. Short form infomercials are 30 seconds to two minutes long. Infomercials are also known as direct response television (DRTV) commercials or direct response marketing.

The main objective in an infomercial is to create an impulse purchase, so that the consumer sees the presentation and then immediately buys the product through the advertised toll-free telephone number or website. Infomercials describe, display, and often demonstrate products and their features, and commonly have testimonials from consumers and industry professionals.

Celebrities

Main article: Celebrity branding

This type of advertising focuses upon using celebrity power, fame, money, popularity to gain recognition for their products and promote specific stores or products. Advertisers often advertise their products, for example, when celebrities share their favourite products or wear clothes by specific brands or designers. Celebrities are often involved in advertising campaigns such as television or print adverts to advertise specific or general products.

Media and advertising approaches

Increasingly, other media are overtaking many of the “traditional” media such as television, radio and newspaper because of a shift toward consumer’s usage of the Internet for news and music as well as devices like digital video recorders (DVR’s) such as TiVo.

Advertising on the World Wide Web is a recent phenomenon. Prices of Web-based advertising space are dependent on the “relevance” of the surrounding web content and the traffic that the website receives.

Digital signage is poised to become a major mass media because of its ability to reach larger audiences for less money. Digital signage also offer the unique ability to see the target audience where they are reached by the medium. Technology advances has also made it possible to control the message on digital signage with much precision, enabling the messages to be relevant to the target audience at any given time and location which in turn, gets more response from the advertising. Digital signage is being successfully employed in supermarkets.[18] Another successful use of digital signage is in hospitality locations such as restaurants.[19] and malls.[20]

E-mail advertising is another recent phenomenon. Unsolicited bulk E-mail advertising is known as “spam”. Spam has been a problem for email users for many years. But more efficient filters are now available making it relatively easy to control what email you get.

Some companies have proposed placing messages or corporate logos on the side of booster rockets and the International Space Station. Controversy exists on the effectiveness of subliminal advertising (see mind control), and the pervasiveness of mass messages (see propaganda).

Unpaid advertising (also called “publicity advertising”), can provide good exposure at minimal cost. Personal recommendations (“bring a friend”, “sell it”), spreading buzz, or achieving the feat of equating a brand with a common noun (in the United States, “Xerox” = “photocopier“, “Kleenex” = tissue, “Vaseline” = petroleum jelly, “Hoover” = vacuum cleaner, “Nintendo” (often used by those exposed to many video games) = video games, and “Band-Aid” = adhesive bandage) — these can be seen as the pinnacle of any advertising campaign. However, some companies oppose the use of their brand name to label an object. Equating a brand with a common noun also risks turning that brand into a genericized trademark – turning it into a generic term which means that its legal protection as a trademark is lost.

As the mobile phone became a new mass media in 1998 when the first paid downloadable content appeared on mobile phones in Finland, it was only a matter of time until mobile advertising followed, also first launched in Finland in 2000. By 2007 the value of mobile advertising had reached $2.2 billion and providers such as Admob delivered billions of mobile ads.

More advanced mobile ads include banner ads, coupons, Multimedia Messaging Service picture and video messages, advergames and various engagement marketing campaigns. A particular feature driving mobile ads is the 2D Barcode, which replaces the need to do any typing of web addresses, and uses the camera feature of modern phones to gain immediate access to web content. 83 percent of Japanese mobile phone users already are active users of 2D barcodes.

A new form of advertising that is growing rapidly is social network advertising. It is online advertising with a focus on social networking sites. This is a relatively immature market, but it has shown a lot of promise as advertisers are able to take advantage of the demographic information the user has provided to the social networking site. Friendertising is a more precise advertising term in which people are able to direct advertisements toward others directly using social network service.

From time to time, The CW Television Network airs short programming breaks called “Content Wraps,” to advertise one company’s product during an entire commercial break. The CW pioneered “content wraps” and some products featured were Herbal Essences, Crest, Guitar Hero II, CoverGirl, and recently Toyota.

Recently, there appeared a new promotion concept, “ARvertising“; its supported on Augmented Reality technology.

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Three Simple Referral Marketing Strategies


I personally know of several very successful small businesses that don’t spend a dime on advertising? Why? Because they have implemented a referral marketing program that automatically brings in more clients than they need.

The very best way to get a new customer is to simply ask a happy customer for a referral. And do you know the best thing about referred customers? You will almost always be able to charge them full price because they are presold on your quality and work.

This article discusses three very simple but power referral marketing strategies. Pick the one that most appeals to you and work to implement it in your business today.

Referral Marketing Strategy #1: It takes One to Know One
Don’t dismiss this referral marketing strategy as too simplistic. I promise you it is very powerful. Here’s how it works.

As soon as you have completed a successful transaction with a good customer, simply ask, “Do you happen to know anyone like yourself that would benefit from my products & services?” The key to this referral idea is twofold.

1. You have completed a transaction with the customer that ended in high satisfaction.

2. You have asked for the referral at the point of maximum impact.

You’ll be amazed by how much new business you can bring in by just asking a happy client for a referral. Most satisfied customers will be happy to provide a name or two upon request. Don’t be shy about this one. It may be simple, but it works!

Referral Marketing Strategy #2: Show Me the Money
This referral idea uses the idea of complementary businesses. A complementary business is one that serves the same target customers as your business but is not a direct competitor. For example, let’s say you owned a roofing repair company. Complementary businesses would include other types of home repair business such as weatherproofing, tuckpointing, remodeling, etc.

I recommend only approaching businesses you have some type of established relationship for reasons that will be obvious in a moment.

Work with one business at a time and ask them to mail out a letter to all their clients introducing your business and recommending your products and services. In return, you promise to pay the company a percentage of all sales that you obtain through this mailing.

Don’t be stingy here – make it worth their while. While you may need to offer 25% or more of first-time sales produced, the value comes from retaining these customers for future business.

This referral idea really does require you have a trusting relationship with the complementary company as they will be relying on you to track the business you book from the mailing.

Referral Marketing Strategy #3: You Scratch My Back & I’ll Scratch Yours
This referral marketing strategy is simple but powerful. Your client sends you people that make a purchase and you give them coupons worth 20% off a specific product or service.

Let’s say you are a consultant and have an established relationship with a client for whom you are working on a project. The project is a day-long training event and you are charging $2,000. You tell your client that you will knock 20% off the price for every client they send you that makes a purchase.

What makes this system so compelling is that there is no limit to what they can save. If they send you 5 prospects that end up doing business with you, then their $2,000 training session is free (5 x 20% = 100%).

Would you trade a free service for five new paying clients? I would! This referral provides a strong incentive for the client to send you good referrals.

Pick one of the above three referral strategies and work to integrate it into your business. You’ll be surprised by the results!

Corte Swearingen is the creator of the Integral Marketing System and CEO of SmallBiz Marketing Tips. For more information, please visit Building a Referral Marketing Strategy.

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How Public Relations Can Differentiate Your Company


Charmin
Image via Wikipedia

By Yvonne Meacham Buchanan

Wouldn’t it be deadly dull if everything was the same? One type of breath mints: Tic Tacs cinnamon. One flavor of ice cream: pistachio. Variety is the spice of our lives. It’s what makes the eyes twinkle, the taste buds tingle, and the ad guys rich. If every toilet paper was squeezably soft, what could you say about Charmin?

As we all know, though, every toilet paper is squeezably soft (unless you’re in a public restroom – where do they find that stuff?). But Charmin was the first to call itself squeezably soft, and they communicated this message every chance they got using a variety of methods (a spokesperson who couldn’t resist squeezing the Charmin, soft focus product shots, splashy magazine ads, billboards, you name it.) This is what’s known as differentiating a product. It also positions the product within its marketplace: if Charmin is squeezably soft, where does that leave its competitors? They’ll have to come up with another “position” because that one’s already been filled.

The above is an example of how advertising positions and differentiates. But who has the bucks to do an expensive ad campaign like this one?

Let’s take a look at how we can do the same thing (albeit on a smaller scale) with public relations.

A public relations program for differentiating Charmin might work something like this:

  • Attend the major bathroom product trade shows. Set up meetings in advance with bathroom paper analysts and the editors of Toilet Paper: Just Kleenex On a Roll?, Two-Ply Gazette, and Bathroom Products Journal. (Of course, I made these up)
  • Hold a “Softest Toilet Paper” contest. Publish the results; Get media coverage. Send demo products to toilet paper reviewers.
  • Get Charmin’s spokesperson on the popular talk show, “Potty Talk.”
  • Garner an industry award. Send a press release.
  • Do a press tour of the bathroom paper trade magazines.

I won’t go on because I’ve still got that product demo image in my head, but you get the idea. In all of these activities (called “tactics” in PR lingo), the key message would be reinforced, like a mantra: squeezably soft, squeezably soft, squeezably soft. Pretty soon, the target audience (people who use toilet paper) find themselves thinking: “I think I’ll buy Charmin this time. I don’t know why, but I have this feeling it must be squeezably soft.”

For larger organizations like Charmin’s parent company, Procter & Gamble, a combination of advertising, marketing, merchandising and public relations is used. But if you can only afford one avenue, public relations can be an effective, low-cost way to differentiate and position your company, its products or services.

Yvonne Meacham Buchanan is a public relations instructor for PR Essentials, an online public relations course available through Careers in Public Relations http://www.careers-in-public-relations.com.

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Everything You’ve Ever Learned About Marketing Is Wrong


By Rich Harshaw

Everything you’ve ever learned about marketing and advertising is WRONG. Everything you’ve ever heard everything you’ve ever tried, everything you’ve ever done, it’s all WRONG.

Hello, my name is Rich Harshaw; I’m the CEO of Y2Marketing, the nation’s leading marketing consulting and fulfillment agency. What I want to do in this series of articles is teach you a system for innovating and marketing your company to a point that it’s instantly evident that you’re the obvious choice to do business with. I want to show you how to make those advantages of doing business with your company so obvious to your prospects and customers that they quickly and easily draw this one simple conclusion: “I would have to be an absolute fool to do business with anyone else but you…regardless of price.”

Let’s say that you own a moving company… and you spend $3,000 a month in the Yellow Pages for a full-page ad, and that ad generates an average of 70 calls per month. Is that good? Is that bad? Well, it depends….but, let me ask you this: What if you could take that same full page ad that costs $3,000 a month, and by just changing what it says, and how it says it–now, instead of getting 70 calls a month, you could generate an average of 955 calls a month…and the average quality of the prospect was quantifiably BETTER? Let’s say you owned that moving company. Would you be excited about that? 955 better qualified calls a month instead of 70? If not, we need to take your pulse and see if you are ALIVE! That’s what’s called getting more results–making more money–for the same time, the same money, and the same effort spent.

Or let’s say you’re the CEO of an up and coming bank that is trying to get a stronger foothold into the small business loan market. Let’s say you’ve got 22 retail locations supported by $370,000 a month in total marketing and advertising expenses for the small business loan program, including heavy telemarketing, direct mail, newspaper, and some radio and television…. as well as various brochures and collateral at each sales office. What if you’re that CEO, and despite spending a fortune on advertising and marketing, your efforts to generate leads and subsequently close loans are losing money and is actually getting worse as time goes by?

What if you could change the message being communicated in your marketing and advertising and in all of those brochures and other collateral materials, and by doing so you could increase the number of leads generated by 465%, increase the quality of those leads, and therefore increase your closing ratio from a paltry 8% to a healthy 31%? Not by changing the amount of money being spent on the program, not by hiring some expensive celebrity to say he gets his loans from you, not by doing anything substantially different than you’re doing now…. Just by changing what you’re saying in your marketing so that it WORKS BETTER.

Whether you spend $3,000 a month, $370,000 a month, or $3,000,000 a month on marketing, I’m going to show you how to use the “Monopolize Your Marketplace” system to leverage what you’re already doing and get those kinds of results for YOUR business by changing the way you do all of your marketing and advertising, including advertisements in all media, brochures, websites, trade shows, signage and everything else. I’m not talking about radical changes that are “creative” or strange or weird or anything else.

The process for getting these kinds of results is very systematic, and anyone with a strong business background can figure it out. But simply put, my purpose is to show you how to change your marketing and advertising, and allow you to leverage your marketing momentum. Just like the moving company and the bank in the examples, and just like the dozens of examples I’m going to give you in this series of articles. The result is you make more money for the same time, money, and effort expended.

Most companies simply don’t know how to do this. Some companies know their marketing could use some help and that it’s under leveraged, and as a result, they’re looking for solutions. Maybe that’s you. But there’s a larger group, a group that doesn’t really understand the untapped potential that lies in their marketing. They spend some money on marketing or advertising, get some results, make some money, and then decide that whatever results they’re getting are probably about as good as it gets… and figure that there’s not much they can do about it.

They figure that the 70 calls a month on the $3,000 ad is about what you ought to get for a $3,000 ad; they never imagined that 955 calls were even possible. Nothing could be further from the truth. If you just understand what you’re going to learn on this program, if you understand how to run what we call the marketing equation on a consistent basis, then you’ll always get predictable, consistent, and inevitably huge results every time you do anything called “marketing.”

The system is based on unchanging principles of human nature that dictate that people always want to make the best buying decision possible and therefore marketing’s job–your job–is NOT to YAK incessantly about how great you are or how low your prices are–but rather, your job is to simply facilitate the prospect’s decision making process, and allow them to feel like they’re in CONTROL of the decision, based on having enough quantity and quality of information. The system is truly a breakthrough in marketing and advertising, yet it’s simple and easy to understand. We have thousands of client successes to prove that it works literally every time it’s implemented, regardless of what kind of business or industry you’re in.

We compete head to head with marketing consultancies and large traditional advertising agencies who grub money from their clients with no accountability for results. These agencies hate our guts because we expose their ineptitude and reveal our results-getting processes to our clients so they can evaluate for themselves… just like we’re going to do on this program… and then we show them step-by-step how to make more money every time they run an ad, produce a brochure, create a website, show up at a trade show, send a sales person out in the field, or any other sales-generating activities. The ad agencies hate us so bad because we threaten their very existence; they even call us the “anti-agency.”

So how can I say that everything you’ve ever learned is WRONG? How can I accuse you, without ever having met you, of leaving huge untapped profits on the table that are easily and readily available just by doing what I’m about to share with you? How can I say, in essence, that you don’t know what you’re talking about marketing-wise–even given the fact that there’s a good chance that you’ve been doing marketing for 10 or 20 or 40 years–and you’ve been getting what most people would consider good results that whole time?

Well, I’m not going to answer that question right now….in fact, I’m going to let you answer that question for yourself as you read this series of articles; If I do my job, then I think that answer will become self-evident. But I’ll make you a promise right now: This is not hype, it’s not the same old stuff you’ve heard a million times repackaged…even though that’s what all the so-called marketing gurus and ad agencies would like for you to think. And even if you do think it’s the same old stuff, I’m going to give you some evaluations later on to prove to you, quantifiably, that it isn’t. Anybody who’s claiming we’re using the same old formulas and processes should be producing marketing and advertising that looks like ours does, works like ours does, and most importantly, makes money like ours does. They should have a specified set of rules and formulas and strategies that can systematically be applied to any kind of business across the board. They should provide a set of evaluations that will allow anyone to instantly and objectively judge and rate their own marketing and predict the success of a marketing campaign before spending any money. And guess what? Nobody does. That’s right, nobody. This information is exactly what you’ve needed and been looking for to take your business to the next level of profitability and success.

Rich Harshaw is the founder of the Monopolize Your Marketplace system and CEO of Y2Marketing Business Marketing Strategies

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Advertising, PR, and Referrals are Tactics Not a Strategy


That is not to say that you couldn’t use Advertising as part of your marketing strategy.

Let’s talk about what marketing is “supposed” to do and why most marketing doesn’t come close.  I’ll explain to you exactly why everything you know about marketing and advertising is mistaken.

What’s the difference between strategic and tactical marketing?  Well, strategic marketing has to do with “what” you say and “how” you say it.  It’s the content of your message and the positioning of your brand, company, business, or product.

The second part of your overall marketing plan has to do with your tactical marketing program, has to with the execution of that strategic marketing plan as far as generating leads, placing media, and implementing a follow-up system.  Tactics are based on the three legs of marketing tactics, Advertising, Public Relations and Referrals.

By creating a carefully crafted marketing plan, you will systematize the entire process so that your marketing program is easy to implement and so its always consistent in message.

The distinction between “strategic” and “tactical” marketing is enormous and one every business owner needs to be intensely aware of any time you are talking about marketing.  Most small business owners mistakenly assume anytime you talk about marketing that you’re automatically talking about tactical marketing; placing advertisements, generating leads, creating a web site, attending trade shows, designing a direct mail postcard, doesn’t matter what, this is all tactical talk!  The overwhelming majority of business owners fail to recognize and realize that the strategic side of the marketing plan; “what” you say in marketing and “how” you say it is practically always more significant than the marketing medium “where” you say it, or in other words, where you tactically deploy that marketing.

If you fail to make this difference, then you risk being fed-up towards some forms of marketing and advertising that should be a part of your tactical plan but that you’d be likely to eliminate because they haven’t worked for you in the past.

When marketing results are less than best, the inclination is almost always to blame the marketing medium; the tactical part of the plan-without any regard for how good or how bad the strategy behind that marketing piece was.

But just because it didn’t work, don’t assume that it won’t work.  Most people don’t have the evaluation tools and the know-how to judge whether a poor marketing result stems from poor strategy or the poor tactical execution.

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