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Designing Obama

Posted on 20 January 2010 by Jerry Suhrstedt

Michael Bierut

Obama sign

Charlotte Vieth, homemade lawn sign, St. Louis, Missouri, October 2008. Photo by Erich Vieth.

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I was talking recently with a group of graphic designers. The subject was good work: not doing it, but how to get it accepted. Designers like to complain. We cast ourselves as embattled defenders of good taste and inventive ideas; arrayed against us are armies of insensitive clients, determined to thwart us, whose pigheadedness can only be defeated by dedication, cunning and guile.

We traded war stories for a while, but one seasoned designer in our midst was silent. We finally asked him what tricks he used to get good work done. “Well, I guess I’m lazy,” he said. “I just make sure all my clients are smart people with unique messages and good products. The rest is easy.”

The rest is easy. Looking back at the design work that led to Barack Obama’s historic victory in November 2008, I wonder if that was the trick. Although much has been made — rightly so — of the ingenious and adaptable “O” logo developed by Sol Sender’s team, Obama himself was his own best logo. Young, African-American, charismatic, change wasn’t just a message, it was the candidate’s very embodiment. When it was all said and done, Barack Obama was a smart guy with a unique message and a good product. And what designer wouldn’t wish for that in a client?

Selling change isn’t easy in a world that tends to prefer the comfort of the familiar. We all know what a revolution looks like: handmade signs, scrawled graffiti, the voice of the people. But Obama’s campaign was the opposite. Reportedly, the candidate resisted at first. “He did not initially like the campaign’s blue and white logo — intended to appear like a horizon, symbolizing hope and opportunity — saying he found it too polished and corporate,” reported the New York Times. But David Axelrod and his team prevailed. They must have known that the revolution, when it finally came, would have to be wrapped up in the most comprehensive corporate identity program the 21st century has yet seen. And it worked, as Designing Obama, the new book from Scott Thomas, Design Director of New Media for Obama for America, reveals.

Like every other graphic designer I know, I watched the live images of campaign rallies from Toledo to Topeka to Tallahassee with a growing feeling of awe. Obama’s oratorical skills were one thing. But the awe-inspiring part was the way all of the signs were faithfully, and beautifully, set in Hoefler and Frere-Jones’s typeface Gotham. “Trust me,” I told Newsweek back in February 2008. “I’ve done graphics for events — and I know what it takes to have rally after rally without someone saying, ‘Oh, we ran out of signs, let’s do a batch in Arial.’” But it isn’t just strict standards and constant police work that keeps an organization on brand. It’s the mutual desire for everyone to have every part of the effort look like The Real Thing. At the height of the campaign, my daughter asked me if I could design a flyer for a friend’s Obama benefit party at a little bar in Hoboken, New Jersey. We took the text and reset it in Gotham, downloaded the O logo, and put it together in minutes. “Wow,” my daughter said. “It looks like Obama’s actually going to be there!” Exactly.

The same thing was happening all over the country. In a world where access to digital media and social networks is becoming increasingly ubiquitous, Obama 08 became the first Open Source political campaign. Shepard Fairey’s “Hope” poster — an icon that’s destined, if you ask me, to occupy the 2008 slot of any historical timeline drawn up a hundred years from now — sits at the top of an astonishingly vast collection of posters, websites, buttons, You Tube videos, and even pumpkins, some generated by professionals, some by ordinary citizens, all of whom motivated by the urge to create a sense that their candidate was actually going to be there.

Political operatives will study this campaign and its design program for years, trying to unlock its secrets. Many will copy it. But few will capture its magic. It seems so simple, doesn’t it? A good logo, consistent typography, get everyone to join in. They’ll have all the ingredients in place except the hardest one: the client. You need a smart person with a unique message and a good product. Then, like the fellow said, the rest is easy.

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Heavy Guerrilla Case Statement

Posted on 14 January 2010 by Jerry Suhrstedt

Did you know that if you don’t have a clearly defined, written marketing plan… you are wasting money?

For the most part your business runs very well.  You attract clients and provide a product or service as promised.  What you may not know is that your business as well as any company must have a well defined, written marketing plan.  With out one, you are constantly searching for the “marketing gimmick of the month”.  This not only confuses your target market, but also wastes an enormous amount of money.  I see this approach every single day, but the good news is, your competition is probably  utilizing this method also.  Now’s your chance to capitilze on their weakness.

Maybe it seems like too much work, but our experience tells us that your marketing plan (foundation) should be what drives everything you do going forward.
A company, or new product launch without a marketing plan and associated strategy is like building a house with no foundation.  Sure, you could frame the wooden structure directly on dirt, but throughout the entire building process you will be constantly trying, and guessing how to make everything level and square.  Build a strong, level foundation and the rest of the process is easy.

Marketing is very much the same way.  Almost 80% of all businesses do not have a marketing plan or what we know as the solid, level foundation from which to build your business.  They know they need to generate customers, but yet they continually try different strategies, different advertising methods, public relations, etc. etc.  Each week they try something different, each week their marketing efforts have a different message.  Their advertising doesn’t follow tried and true graphic design layouts.  They have their brother-in-law’s kid slap together a web site.  Their web site looks like a 2nd grader put it together… their print ads looking nothing like their web site, their business cards or anything else they have.  Oh sure, they are spending lots of money but they are not getting results.  No consistency in look, message, or product offering.  Most importantly, they have no idea who their ideal client is, and/or what to say if they did know who it was.

The companies that DO have a marketing plan?  The companies that DO know who their “Ideal Client” is?  Well you know who those companies are.  They are the ones that typically “rule-the-roost”!  They are the companies that everyone wants to work for and many times have secured the “lions-share” of the market that you compete in.

Tell your advertising salesperson “Thanks, but no thanks”!

You as well as most companies are bombarded by advertising sales people… right?  Everything from promotional products like pens, key-fobs and calendars to yellow page ads, newspaper ads, and direct-mail.  Lately there is a new breed of salespeople promising you first page listings on Google, Yahoo and BING.  Ask yourself, “If I do purchase advertising from one of these vendors, What am I going to say in the ad?”  Most likely, the ad salesperson will come up with some slick slogan, headline, or some ad copy they put together and rush it to press so they can get thier commission.  What do they know about your business?  What is your target market?  What is your remarkable difference that will compel new customers to flock to your front door?  If any advertising salesperson doesn’t ask you up front, “Do you have a marketing plan & strategy?”, then they are probably only interested in making a commission.  Never put the “Cart Before the Horse”!  And never buy advertising without your road map, your foundation, your marketing plan.

Our fees typically pays for itself.

Heavy Guerrilla not only brings value to your entire company, we typically pay for our services in the first 12 months.  How you may ask?  We are one of the Northwest’s few true, marketing and advertising agencies.  We get at the root of your marketing problems and work with you to generate real, foundational strategies that not only have longevity, but truly differentiate your company from the competition!  We’re not driven to sell you advertising just to make a commission, we’re driven by ROI.

While the underlying foundation of our strategies utilize long held, tried and true marketing methods, we also incorporate unconventional tactics to drive new sales, create excitement, and manage your entire marketing process.

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Search Engine Optimization the Heavy Guerrilla Way

Posted on 06 January 2010 by Jerry Suhrstedt

Search Engine Optimization & Search Engine Marketing (SEO / SEM)

When people hear about online marketing, they often think of two of the more popular methods that a company can use to enhance its visibility on the Web: organic search engine optimization and pay-per-click advertising.  Organic search engine optimization campaigns offer several distinct advantages over pay-per-click advertising campaigns, as many recent studies have shown. What follows is a brief listing of some of the findings.

Propensity to Click

Study after study indicates people are less likely to click on paid search ads rather than on results from organic search engine optimization. For example, one study found that search users are up to six times more likely to click on the first few organic results than they are to choose any of the paid results, while an eye tracking study showed that 50 percent of users begin their search by scanning the top organic results. Other studies have shown that only 30 percent of search engine users click on paid listings, leaving an overwhelming 70 percent who are clicking the organic listings.  And a 2003 study found that 85 percent of searchers report clicking on paid links in less than 40 percent of all of their searches, and 78 percent of all respondents claim that they found the information they we searching for through sponsored links just 40 percent of the time.

Trust

Studies are beginning to indicate that the trust level for organic results is much higher than that of paid results, and that paid results are looked upon as a nuisance by some searchers. One study found that only 14 percent of searchers trust paid listings, and 29 percent report being “annoyed” by them.  Another study found that 66 percent of customers distrust paid ads.  Clearly, it’s not generally a good idea to upset potential customers before they even click on your link.

In an ideal world, you would use both SEO and Pay-Per-Click advertising strategically to maximize your site’s profile. However, budgetary constraints often make this impossible, and trying to do both on a limited budget or with minimal resources can result in neither campaign producing ideal results. In this case, it’s usually better to focus on one or the other. But which is best for you?

Pay-Per-Click Costs Rising

Meanwhile, pay-per-click costs are rising steadily. Between October 2004 and December 2005, average keyword prices rose from around $25 to just under $55.  And the cost of keywords can increase by as much as 100 percent during the holiday season.  These costs aren’t going unnoticed either; one study of problems experienced by U.S. companies found that 57 percent of respondents felt that their desired keywords were “too expensive,” while 51 percent expressed concern that they are overpaying for certain keywords.  On the other hand, when you outsource to an organic search engine optimization firm, your costs will likely remain more stable than the prices for pay-per-click advertising.

This document will also give you insight of our SEO / SEM strategies that have helped many websites to receive excellent rankings in organic search engines.  If at any point you have questions, please feel free to contact our SEO manager through email or IM mentioned below.

Contact:  Jerry Suhrstedt

Email:      jerrys@heavygu.com

About Us

We are a professionally managed, full-service, marketing and advertising agency located in Olympia Washington.  One of our specialties is the field of Search Engine Optimization & Search Engine Marketing.  Our team is comprised of a national based team of 50 full time employees working on various SEO and SEM Projects serving right now more than 100 sites on the internet.

At Heavy Guerrilla we believe the most effective way of offering the some of the highest quality work in the search engine optimization industry is to keep up with the latest technological developments. We are a fluid and dynamic company that keeps abreast of current trends in order to remain one step ahead of the competition and to give our clients a continued reason to choose us to manage their Search Engine Optimization and Marketing. We learn from developing trends and assess them as to how they can help our customers.

SEO Process Flow

Below are the details of our SEO process & strategy:

On Page Optimization

  • Before beginning SEO work, we measure how your site is currently performing. This phase helps us to understand strength and weakness of your site.
  • Key phrase research and analysis A Key Phrase is a combination of keywords that most appropriately define your product offerings and/or your area of operations. One of the most crucial steps in Search Engine Optimization is the process of Key phrase Identification. We carry out a deep analysis of your products and offerings and then sort out the most appropriate key phrases. For the above, we consult you first then we research on the keywords you’ve suggested and choose the right keywords. Then our SEO experts identify and finalized a set of target key phrases for your site’s search engine optimization.
  • Keywords VS. Target pages
  • As that of keywords, it is also important to select the proper page of the site that should be targeted for each keyword. After your approval of the suggested keywords, we analyze and finds most important pages of your site that we should target for optimizing for each keyword.
  • Analytics Setup
  • Before making any changes in the website, we setup google analytics so that we can measure the results after completion of SEO work.
  • Comparative Analysis – Competitors & Client Website
  • We don’t work without benchmarking. Our SEO experts analyze the top competitors of your site and compare it with all the aspects with your site. Here we check the various server related parameters like header status etc… along with the various website parameters like No. of indexed pages, Link Popularity etc.
  • Web Pages Analysis
  • Here we check all-important parameters of important pages of your website like site architecture & layout, Title tags, images, code to text ration etc… This gives us the current standing of your site. We check all these figures during & on completion of SEO and keeps close watch on it.
  • Meta tags & Header tags Optimization
  • After in-depth analysis of shortlisted keywords, results of comparative analysis & Web pages analysis we prepare the optimized title tag, description tag, keywords tag & header tags ( H1, H2 and H3) for all important pages of the site. Report is sent to you for confirmation.
  • Content Creation (If Required)
  • “Content is the king” . Search engine likes good and unique content in the website. Our copywriting team will analyze all important pages of your website to check if any page needs correction/addition/deletion in the text. If require we send you the report containing suggested changes.

SEO Implementation

After your approval of our above reports, we start implementing it on your website. It includes content optimization, title tag optimization, meta tags optimization, image optimization etc. If your website is static, we first implement it in dummy pages, report you, and after your approval we make the page live. If your site is dynamic, we make changes on the live site. It includes but not limited to:

  • Implementing Architectural changes if required
  • Correcting the findings of comparative analysis.
  • Optimization of title tags, header tags and other meta tags of important pages
  • Optimizing internal linking structure
  • Image optimization
  • Content optimization according to finding of analysis
  • Analysis & optimization of h1, h2, bold, a, table, alt etc.. tags as per meta tags optimization report
  • Optimizing JavaScript and CSS codes
  • Adjusting Code to Text Ratio as per the finding of analysis
  • W3c Validation
  • Off Page Optimization
  • Off-page optimization (off-page SEO) are strategies for search engine optimization that are done off the pages of a website to maximize its performance in the search engines for target keywords related to the page content. It includes:
  • One Way Inbound Links
  • In bound links are one of the most important factors that guide your ranking. More the inbound links, better is the chance of getting ranked. We build one way links to your site with other related website
  • Directory Submissions
  • Here we submit your site various directories available on the net. These are the good source of getting inbound links.
  • Submission to Dmoz Directory
  • DMOZ is most reputed human edited directory on web. They have very strict criteria for inclusion. We optimize the title & description of your site especially for DMOZ & submit it manually.

Social Media Optimization

Social media optimization (SMO) is a set of methods for generating publicity through social media, online communities and community websites like dig.com, del.ico.us etc… Primarily, SMO focus on driving traffic from sources other than search engines, though improved search ranking is also a benefit of successful SMO. It includes:

  • Blog Setup
  • As said, search engine likes content, having a blog in the website is the best way to provide unique content to search engines. We setup wordpress blog to your website and add the articles written by our copywriters. This blog is also use for link baiting – an unique link building technique.
  • Article Submissions to Directories
  • We create & optimize content rich article of about 300 to 500 words & submit it to reputed article directories available on the net. These articles are submitted with 2-3 links to your website in the authors box. Article submissions not only give you one way links but also the visitors.
  • Submission to Social Book Marking websites
  • Social bookmarking is one of the latest powerful SEO tool to promote website. We submit your website to various high traffic community websites like dig.com, delicious.com, orkut.com etc. It not only helps in getting you better ranked in search engines, but also expose your website to thousands of community members visiting these websites.
  • Link Baiting
  • Link baiting means encouraging others to link to you. Legitimate linking brings you quality traffic. Here we create an unique blog post ( or you provides the content) related to your service or product and submit it to various bookmarking websites. It not only helps in getting you better ranked in search engines, but also exposes your blog posts to thousands of potential customers visiting these websites.
  • Squidoo Lense creation & bookmarking. Squidoo.com is a reputed website where you can create your own page with link to your website (same as blog) called a lens (ex: http://www.squidoo.com/forex-currency-trading). This lens is then submitted to various high traffic social bookmarking websites. Squidoo lens’ helps to generate sales and huge traffic.

Suggested Service Details

  • Number of targeted keywords 25 (15 Primary Keywords and 10 Secondary Keywords)
  • Services: ON Page Optimization
  • Keyword research and Analysis
  • Doc type Analysis
  • Optimization of title tags of all important pages
  • Optimization of other meta tags (Description etc…)
  • Optimization of header tags H1, H2, and H3
  • Analysis of bold tag
  • Optimizing JavaScript and CSS codes
  • Optimization of non index able attributes like Frames
  • Optimizing HTML Source Code
  • Image optimization
  • Hyperlink Optimization
  • Optimizing internal linking structure (Navigation)
  • Optimization of external Links
  • Broken links analysis & correction
  • W3c Validation ( for home page)*
  • Creation & Optimization of HTML Site Map
  • Creation, Optimization & Submission of Yahoo (TEXT) Site Map
  • Creation, Optimization & Submission of Google (XML) Site Map
  • Website architectural correction (if required)
  • Content Optimization ( if required)
  • Canonicalization error correction
  • Blog Setup (Separately on Wordpress.com)*
  • Google Analytics Setup

OFF Page Optimization

  • Link Building – 65 Nos.
  • Directory Submissions ( including DMOZ.org) – 75 Nos.
  • Search Engine Submissions – 100 Nos.
  • Social Media Optimization
  • Article Submission to Directories ( 3 FREE optimized article creation) – 75 Nos.
  • Submission to Social Book Marking websites – 75 Nos.
  • Setting up Optimized BLOG(1 FREE blog post) * – 1 Nos.
  • Link Baiting* – 75 Nos.
  • Squidoo page creation (1 FREE lense with images) – 1 Nos.
  • Squidoo Lense Submissions – 75 Nos.
  • Comparative Analysis – Competitors & Client Website
  • Google Page Rank
  • Pages recognized by Search Engines (Google, Yahoo & BING)
  • No. of Back links (Google & Yahoo)
  • Header Status
  • Code to Text Ratio
  • W3C Validation
  • Social Bookmarking Presence

* W3C validation depends upon your site structure. Validation will be done only if it is possible to do it without making major changes in the website structure.

*Canonicalization error correction is done in site hosted on LINUX server and your web host has provided you the access to .HTACCESS file.

*Blog installation will be done only if proper access to your site FTP and database is provided.

*Link Baiting is done with reference to Blog. Therefore Link Baiting service will be provided only if Blog is installed in your website.

Post SEO Monthly Maintenance

  • Service Details
  • Article Writing 1
  • Link Building 25
  • Directory Submissions 25
  • Article Submission to directories 25
  • Submission to Social Book Marking Websites 25
  • Blog Posts 1
  • Link Baiting 25
  • Squidoo Lense Creation 1
  • Squidoo Lense Submissions 25
  • YouTube Video Creation & Submission 0
  • Search Engine Ranking Report Weekly

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Pay Per Click vs Organic Search Engine Optimization

Posted on 29 December 2009 by Jerry Suhrstedt

When people hear about online marketing, they often think of two of the more popular methods that a company can use to enhance its visibility on the Web: organic search engine optimization and pay-per-click advertising.

In an ideal world, you would use both strategically to maximize your site’s profile. However, budgetary constraints often make this impossible, and trying to do both on a limited budget or with minimal resources can result in neither campaign producing ideal results. In this case, it’s usually better to focus on one or the other. But which is best for you?

Organic Search Engine Optimization

Organic search engine optimization campaigns offer several distinct advantages over pay-per-click advertising campaigns, as many recent studies have shown. What follows is a brief listing of some of the findings.

Propensity to Click

Study after study indicates people are less likely to click on paid search ads rather than on results from organic search engine optimization. For example, one study found that search users are up to six times more likely to click on the first few organic results than they are to choose any of the paid results[1], while an eye tracking study[2] showed that 50 percent of users begin their search by scanning the top organic results. Other studies have shown that only 30 percent of search engine users click on paid listings, leaving an overwhelming 70 percent who are clicking the organic listings.[3] And a 2003 study found that 85 percent of searchers report clicking on paid links in less than 40 percent of all of their searches, and 78 percent of all respondents claim that they found the information they we searching for through sponsored links just 40 percent of the time.[4]

Trust

Studies are beginning to indicate that the trust level for organic results is much higher than that of paid results, and that paid results are looked upon as a nuisance by some searchers. One study found that only 14 percent of searchers trust paid listings, and 29 percent report being “annoyed” by them.[5] Another study found that 66 percent of customers distrust paid ads.[6] Clearly, it’s not generally a good idea to upset potential customers before they even click on your link.

Value of Visitors

Organic search engine results tend to be seen as non-biased, and they therefore are able to provide visitors that are more valuable. The overall conversion rate, or the rate at which searchers take a desired action on a site, is 17 percent higher for unpaid search results than the rate for paid (4.2% vs. 3.6%).[7] Trends also have shown that more of the sales that result from search engines originated in organic search listings.[8]

Visitors Becoming More Aware of Pay-Per-Click as Advertising

As more and more people turn to the Internet for research and information, more searchers are becoming aware of paid results as a marketing tool. One study showed that not only are 38 percent of searchers aware of the distinction between paid and unpaid results, 54 percent are aware of the distinction on Google, which is widely recognized as the most popular search engine.[9]

Pay-Per-Click Costs Rising

Meanwhile, pay-per-click costs are rising steadily. Between October 2004 and December 2005, average keyword prices rose from around $25 to just under $55.[10] And the cost of keywords can increase by as much as 100 percent during the holiday season.[11] These costs aren’t going unnoticed either; one study of problems experienced by U.S. companies found that 57 percent of respondents felt that their desired keywords were “too expensive,” while 51 percent expressed concern that they are overpaying for certain keywords.[12] On the other hand, when you outsource to an organic search engine optimization firm, your costs will likely remain more stable than the prices for pay-per-click advertising.

Long Term Results

While a pay-per-click campaign may produce results more quickly than an organic search engine optimization campaign, organic search engine optimization campaigns can give you results that last. When the budget runs out for a pay-per-click campaign, or when your company decides that the pay-per-click campaign should be terminated, the results end as well. With organic search engine optimization, the optimized site content and other changes made to your site can have an impact on your search results until the next change in a search engine’s algorithm, or possibly even beyond.

Relevance

Users also have rated organic search engine results as more relevant than paid results. On Google, 72.3 percent felt that organic results were more relevant, while only 27.7 percent rated paid results as more relevant. Yahoo offered similar results, with 60.8 calling organic results relevant compared to only 39.2 percent for paid.[13]

Pay-Per-Click

While the above statistics may make organic search engine optimization seem the clear choice in all cases, in certain situations it actually can make more sense to do pay-per-click advertising. For those looking for fast results on a small budget, a pay-per-click campaign may be the answer.

Results

As previously stated, the results from pay-per-click advertising are immediate. On the other hand, an organic search engine optimization campaign may take up to three months or more for results to be apparent. In this case, pay-per-click is advantageous for those who are looking to promote an initiative that will go live in a short amount of time, or whose business is seasonal in nature and who only do promotion during certain months of the year.

Budget

Small businesses with extremely tight budgets may find that pay-per-click is a better investment than organic search engine optimization because a pay-per-click campaign will almost always cost less – good search engine optimization companies simply do not work for $100 per month. By limiting a campaign’s keyphrases to highly specific terms relevant to a company’s business, there will not be a large amount of traffic generated, but the traffic that is generated will be specific to the desired result. Plus, choosing such specific phrases can make them less expensive on a per click basis. Moreover, in niche markets with a high average dollar sale, where there’s not a great amount of search activity because the prospect pool is limited, it may not make sense to engage a quality organic search engine optimization firm at several thousand dollars per month when you can instead buy varying niche-specific keyphrases and generate traffic in that way.

Easier to Handle In-House

Non-complicated pay-per-click campaigns can be handled much more easily in-house than an organic search engine optimization campaign. Such campaigns generally involve business to business and high-end, service oriented companies, not those geared toward a large consumer base. Since organic search engine optimization requires a steep learning curve and since there are so many questionable tactics that can put a site at risk of penalization (the tactics that neophytes to search engine optimization are likely to use), it may make more sense to run a pay-per-click campaign. Since you are dealing directly with the engine, i.e., Yahoo Search Marketing and Google AdWords, you don’t need to pay a middleman, and these sites offer helpful tutorials on how to use pay-per-click marketing. Perhaps most importantly, the concept of pay-per-click is much easier to grasp and understand at the outset.

No Contracts

Most organic search engine optimization campaigns require a contract of a certain length because SEO companies know that meaningful results will rarely happen overnight. When dealing with an in-house pay-per-click campaign, obviously a contract is not an issue. But in general, even when you are dealing with an agency, you will not tend to need to sign a contract because the agency instead makes money on a percentage of the spend, although there may be a setup fee. Without a contract, you are free to reallocate marketing dollars elsewhere if you discover that the pay-per-click campaign is not providing the desired results.

Conclusion

Clearly, organic search engine optimization has some distinct advantages over pay-per-click advertising. However, there are undoubtedly certain situations and scenarios where pay-per-click advertising makes more sense fiscally and strategically. With a high enough budget, you would be able to have an effective organic search engine optimization campaign running in tandem with an effective pay-per-click campaign. But if you have to choose one, look into your unique situation before you decide.

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Visual Communications Portfolio

Posted on 03 October 2009 by Jerry Suhrstedt

Heavy Guerrilla Visual Communications Portfolio. While any well thought out business venture always starts with a business and marketing plan, they eventually delve in to marketing strategies that morph in to marketing tactics. Part of any great marketing plan includes visual communications to communicate the company or products marketing message.

Our portfolio of graphic design displays the end result of well planned visual imagery to communicate our clients goals to their target audience.

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Tips For Improving Your Website’s Search Ranking

Posted on 07 September 2009 by Jerry Suhrstedt

By Michael Fleischner | Marketing Expert, Internet Marketing Secrets*

If you’re like many people in today’s economy you may be thinking about starting your own business. Any new business needs a website and websites are only good if others can find them. All new website owners quickly find a need to focus on the search ranking of their website in all major search engines. Search ranking is the organic placement of your site, also referred to as ranking, on Google or some other search engine.

The challenge for all website owners is learning the key factors for improving search ranking. Getting to the top of search engine result is rather complex and requires more than just a quick study. In fact, website owners will spend more than a billion dollars on search engine optimization this year and much more of that on other forms of Internet marketing like pay-per-click.

You can pay for traffic or you can focus on improving search ranking across all major search engines. Here are a few search ranking strategies you can apply to your website to improve traffic and build your business for the long term.

Build your website with sound search engine optimization techniques. Start your search engine optimization from day one. Don’t wait until you’ve invested tons of money into your website before you find out that it hasn’t been built for effective search ranking. Apply on page techniques like meta tags, headers, and keyword density to improve search ranking.

Construct a search engine optimization plan. Don’t assume that because you build a website you are going to have top a top search ranking. It takes a website that is built on sound principles as well as a significant effort in off-page optimization. Off page optimization is the process of building links to your website from third part websites. The higher the Google PR of these sites, the better your search ranking will be. Be sure to include your keywords in the actual link text.

Make search ranking improvement an ongoing focus. Leaving your search engine ranking to chance is not a good strategy. You must focus on SEO if you are going to make progress and ultimately dominate search ranking for you website. Follow your plan and work that plan until you are in the number one position. Once you’ve achieved your desired outcome, put a maintenance plan into place so that you hold and retain that position over the long term.

Achieving top search ranking is no laughing matter. Those sites listed in the top 2 – 3 positions get the major of traffic. If you’re site isn’t there, you’re not growing your business as large or as profitably as you can. So don’t settle for anything less than search ranking dominance.

Begin from where you are. Achieving rankings that you can be proud of does take work, persistence and confidence. Do the right things and you will get to where you need to be.

About the Author

Are looking to improve the search ranking of your website? Learn more about The Webmaster’s Book of Secrets and download your FREE search engine optimization lessons to instantly improve search ranking!

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Advertising – College Textbook

Posted on 06 September 2009 by Jerry Suhrstedt

Advertising is a form of communication used to help sell products and services. Typically it communicates a message including the name of the product or service and how that product or service could potentially benefit the consumer. However, advertising does typically attempt to persuade potential customers to purchase or to consume more of a particular brand of product or service. Modern advertising developed with the rise of mass production in the late 19th and early 20th centuries.[1]

Many advertisements are designed to generate increased consumption of those products and services through the creation and reinvention of the “brand image”. For these purposes, advertisements sometimes embed their persuasive message with factual information. There are many media used to deliver these messages, including traditional media such as television, radio, cinema, magazines, newspapers, video games, the carrier bags, billboards, mail or post and Internet marketing. Today, new media such as digital signage is growing as a major new mass media. Advertising is often placed by an advertising agency on behalf of a company or other organization.

Organizations that frequently spend large sums of money on advertising that sells what is not, strictly speaking, a product or service include political parties, interest groups, religious organizations, and military recruiters. Non-profit organizations are not typical advertising clients, and may rely on free modes of persuasion, such as public service announcements.[citation needed]

Money spent on advertising has increased dramatically in recent years. In 2007, spending on advertising has been estimated at over $150 billion in the United States[2] and $385 billion worldwide,[3] and the latter to exceed $450 billion by 2010.[citation needed]

While advertising can be seen as necessary for economic growth, it is not without social costs. Unsolicited Commercial Email and other forms of spam have become so prevalent as to have become a major nuisance to users of these services, as well as being a financial burden on internet service providers.[4] Advertising is increasingly invading public spaces, such as schools, which some critics argue is a form of child exploitation.[5] In addition, advertising frequently uses psychological pressure (for example, appealing to feelings of inadequacy) on the intended consumer, which may be harmful.

History

Edo period advertising flyer from 1806 for a traditional medicine called Kinseitan

Egyptians used papyrus to make sales messages and wall posters. Commercial messages and political campaign displays have been found in the ruins of Pompeii and ancient Arabia. Lost and found advertising on papyrus was common in Ancient Greece and Ancient Rome. Wall or rock painting for commercial advertising is another manifestation of an ancient advertising form, which is present to this day in many parts of Asia, Africa, and South America. The tradition of wall painting can be traced back to Indian rock art paintings that date back to 4000 BCE.[6] History tells us that Out-of-Home advertising and Billboards are the oldest forms of advertising.

As the towns and cities of the Middle Ages began to grow, and the general populace was unable to read, signs that today would say cobbler, miller, tailor or blacksmith would use an image associated with their trade such as a boot, a suit, a hat, a clock, a diamond, a horse shoe, a candle or even a bag of flour. Fruits and vegetables were sold in the city square from the backs of carts and wagons and their proprietors used street callers (town criers) to announce their whereabouts for the convenience of the customers.

As education became an apparent need and reading, as well printing developed, advertising expanded to include handbills. In the 17th century advertisements started to appear in weekly newspapers in England. These early print advertisements were used mainly to promote books and newspapers, which became increasingly affordable with advances in the printing press; and medicines, which were increasingly sought after as disease ravaged Europe. However, false advertising and so-called “quack” advertisements became a problem, which ushered in the regulation of advertising content.

As the economy expanded during the 19th century, advertising grew alongside. In the United States, the success of this advertising format eventually led to the growth of mail-order advertising.

In June 1836, French newspaper La Presse is the first to include paid advertising in its pages, allowing it to lower its price, extend its readership and increase its profitability and the formula was soon copied by all titles. Around 1840, Volney Palmer established a predecessor to advertising agencies in Boston.[7] Around the same time, in France, Charles-Louis Havas extended the services of his news agency, Havas to include advertisement brokerage, making it the first French group to organize. At first, agencies were brokers for advertisement space in newspapers. N. W. Ayer & Son was the first full-service agency to assume responsibility for advertising content. N.W. Ayer opened in 1869, and was located in Philadelphia.[7]

An 1895 advertisement for a weight gain product.

At the turn of the century, there were few career choices for women in business; however, advertising was one of the few. Since women were responsible for most of the purchasing done in their household, advertisers and agencies recognized the value of women’s insight during the creative process. In fact, the first American advertising to use a sexual sell was created by a woman – for a soap product. Although tame by today’s standards, the advertisement featured a couple with the message “The skin you love to touch”.[8]

In the early 1920s, the first radio stations were established by radio equipment manufacturers and retailers who offered programs in order to sell more radios to consumers. As time passed, many non-profit organizations followed suit in setting up their own radio stations, and included: schools, clubs and civic groups.[9] When the practice of sponsoring programs was popularised, each individual radio program was usually sponsored by a single business in exchange for a brief mention of the business’ name at the beginning and end of the sponsored shows. However, radio station owners soon realised they could earn more money by selling sponsorship rights in small time allocations to multiple businesses throughout their radio station’s broadcasts, rather than selling the sponsorship rights to single businesses per show.

A print advertisement for the 1913 issue of the Encyclopædia Britannica

This practice was carried over to television in the late 1940s and early 1950s. A fierce battle was fought between those seeking to commercialise the radio and people who argued that the radio spectrum should be considered a part of the commons – to be used only non-commercially and for the public good. The United Kingdom pursued a public funding model for the BBC, originally a private company, the British Broadcasting Company, but incorporated as a public body by Royal Charter in 1927. In Canada, advocates like Graham Spry were likewise able to persuade the federal government to adopt a public funding model, creating the Canadian Broadcasting Corporation. However, in the United States, the capitalist model prevailed with the passage of the Communications Act of 1934 which created the Federal Communications Commission.[9] To placate the socialists, the U.S. Congress did require commercial broadcasters to operate in the “public interest, convenience, and necessity”.[10] Public broadcasting now exists in the United States due to the 1967 Public Broadcasting Act which led to the Public Broadcasting Service and National Public Radio.

In the early 1950s, the DuMont Television Network began the modern trend of selling advertisement time to multiple sponsors. Previously, DuMont had trouble finding sponsors for many of their programs and compensated by selling smaller blocks of advertising time to several businesses. This eventually became the standard for the commercial television industry in the United States. However, it was still a common practice to have single sponsor shows, such as The United States Steel Hour. In some instances the sponsors exercised great control over the content of the show – up to and including having one’s advertising agency actually writing the show. The single sponsor model is much less prevalent now, a notable exception being the Hallmark Hall of Fame.

The 1960s saw advertising transform into a modern approach in which creativity was allowed to shine, producing unexpected messages that made advertisements more tempting to consumers’ eyes. The Volkswagen ad campaign—featuring such headlines as “Think Small” and “Lemon” (which were used to describe the appearance of the car)—ushered in the era of modern advertising by promoting a “position” or “unique selling proposition” designed to associate each brand with a specific idea in the reader or viewer’s mind. This period of American advertising is called the Creative Revolution and its archetype was William Bernbach who helped create the revolutionary Volkswagen ads among others. Some of the most creative and long-standing American advertising dates to this period.

The late 1980s and early 1990s saw the introduction of cable television and particularly MTV. Pioneering the concept of the music video, MTV ushered in a new type of advertising: the consumer tunes in for the advertising message, rather than it being a by-product or afterthought. As cable and satellite television became increasingly prevalent, specialty channels emerged, including channels entirely devoted to advertising, such as QVC, Home Shopping Network, and ShopTV Canada.

Marketing through the Internet opened new frontiers for advertisers and contributed to the “dot-com” boom of the 1990s. Entire corporations operated solely on advertising revenue, offering everything from coupons to free Internet access. At the turn of the 21st century, a number of websites including the search engine Google, started a change in online advertising by emphasizing contextually relevant, unobtrusive ads intended to help, rather than inundate, users. This has led to a plethora of similar efforts and an increasing trend of interactive advertising.

The share of advertising spending relative to GDP has changed little across large changes in media. For example, in the U.S. in 1925, the main advertising media were newspapers, magazines, signs on streetcars, and outdoor posters. Advertising spending as a share of GDP was about 2.9 percent. By 1998, television and radio had become major advertising media. Nonetheless, advertising spending as a share of GDP was slightly lower—about 2.4 percent.[11]

A recent advertising innovation is “guerrilla marketing“, which involve unusual approaches such as staged encounters in public places, giveaways of products such as cars that are covered with brand messages, and interactive advertising where the viewer can respond to become part of the advertising message. This reflects an increasing trend of interactive and “embedded” ads, such as via product placement, having consumers vote through text messages, and various innovations utilizing social network services such as MySpace.

Types of advertising

Media

Paying people to hold signs is one of the oldest forms of advertising, as with this Human directional pictured above

A bus with an advertisement for GAP in Singapore. Buses and other vehicles are popular mediums for advertisers.

A DBAG Class 101 with UNICEF ads at Ingolstadt main railway station

Commercial advertising media can include wall paintings, billboards, street furniture components, printed flyers and rack cards, radio, cinema and television adverts, web banners, mobile telephone screens, shopping carts, web popups, skywriting, bus stop benches, human billboards, magazines, newspapers, town criers, sides of buses, banners attached to or sides of airplanes (“logojets“), in-flight advertisements on seatback tray tables or overhead storage bins, taxicab doors, roof mounts and passenger screens, musical stage shows, subway platforms and trains, elastic bands on disposable diapers, stickers on apples in supermarkets, shopping cart handles (grabertising), the opening section of streaming audio and video, posters, and the backs of event tickets and supermarket receipts. Any place an “identified” sponsor pays to deliver their message through a medium is advertising.

One way to measure advertising effectiveness is known as Ad Tracking. This advertising research methodology measures shifts in target market perceptions about the brand and product or service. These shifts in perception are plotted against the consumers’ levels of exposure to the company’s advertisements and promotions. The purpose of Ad Tracking is generally to provide a measure of the combined effect of the media weight or spending level, the effectiveness of the media buy or targeting, and the quality of the advertising executions or creative.[12]

Covert advertising

Main article: Product placement

Covert advertising, also known as guerrilla advertising, is when a product or brand is embedded in entertainment and media. For example, in a film, the main character can use an item or other of a definite brand, as in the movie Minority Report, where Tom Cruise’s character John Anderton owns a phone with the Nokia logo clearly written in the top corner, or his watch engraved with the Bulgari logo. Another example of advertising in film is in I, Robot, where main character played by Will Smith mentions his Converse shoes several times, calling them “classics,” because the film is set far in the future. I, Robot and Spaceballs also showcase futuristic cars with the Audi and Mercedes-Benz logos clearly displayed on the front of the vehicles. Cadillac chose to advertise in the movie The Matrix Reloaded, which as a result contained many scenes in which Cadillac cars were used. Similarly, product placement for Omega Watches, Ford, VAIO, BMW and Aston Martin cars are featured in recent James Bond films, most notably Casino Royale. Blade Runner includes some of the most obvious product placement; the whole film stops to show a Coca-Cola billboard.

Television commercials

The TV commercial is generally considered the most effective mass-market advertising format, as is reflected by the high prices TV networks charge for commercial airtime during popular TV events. The annual Super Bowl football game in the United States is known as the most prominent advertising event on television. The average cost of a single thirty-second TV spot during this game has reached US$3 million (as of 2009).

The majority of television commercials feature a song or jingle that listeners soon relate to the product.

Virtual advertisements may be inserted into regular television programming through computer graphics. It is typically inserted into otherwise blank backdrops[13] or used to replace local billboards that are not relevant to the remote broadcast audience.[14] More controversially, virtual billboards may be inserted into the background[15] where none exist in real-life. Virtual product placement is also possible.[16][17]

Infomercials

There are two types of infomercials, described as long form and short form. Long form infomercials have a time length of 30 minutes. Short form infomercials are 30 seconds to two minutes long. Infomercials are also known as direct response television (DRTV) commercials or direct response marketing.

The main objective in an infomercial is to create an impulse purchase, so that the consumer sees the presentation and then immediately buys the product through the advertised toll-free telephone number or website. Infomercials describe, display, and often demonstrate products and their features, and commonly have testimonials from consumers and industry professionals.

Celebrities

Main article: Celebrity branding

This type of advertising focuses upon using celebrity power, fame, money, popularity to gain recognition for their products and promote specific stores or products. Advertisers often advertise their products, for example, when celebrities share their favourite products or wear clothes by specific brands or designers. Celebrities are often involved in advertising campaigns such as television or print adverts to advertise specific or general products.

Media and advertising approaches

Increasingly, other media are overtaking many of the “traditional” media such as television, radio and newspaper because of a shift toward consumer’s usage of the Internet for news and music as well as devices like digital video recorders (DVR’s) such as TiVo.

Advertising on the World Wide Web is a recent phenomenon. Prices of Web-based advertising space are dependent on the “relevance” of the surrounding web content and the traffic that the website receives.

Digital signage is poised to become a major mass media because of its ability to reach larger audiences for less money. Digital signage also offer the unique ability to see the target audience where they are reached by the medium. Technology advances has also made it possible to control the message on digital signage with much precision, enabling the messages to be relevant to the target audience at any given time and location which in turn, gets more response from the advertising. Digital signage is being successfully employed in supermarkets.[18] Another successful use of digital signage is in hospitality locations such as restaurants.[19] and malls.[20]

E-mail advertising is another recent phenomenon. Unsolicited bulk E-mail advertising is known as “spam”. Spam has been a problem for email users for many years. But more efficient filters are now available making it relatively easy to control what email you get.

Some companies have proposed placing messages or corporate logos on the side of booster rockets and the International Space Station. Controversy exists on the effectiveness of subliminal advertising (see mind control), and the pervasiveness of mass messages (see propaganda).

Unpaid advertising (also called “publicity advertising”), can provide good exposure at minimal cost. Personal recommendations (“bring a friend”, “sell it”), spreading buzz, or achieving the feat of equating a brand with a common noun (in the United States, “Xerox” = “photocopier“, “Kleenex” = tissue, “Vaseline” = petroleum jelly, “Hoover” = vacuum cleaner, “Nintendo” (often used by those exposed to many video games) = video games, and “Band-Aid” = adhesive bandage) — these can be seen as the pinnacle of any advertising campaign. However, some companies oppose the use of their brand name to label an object. Equating a brand with a common noun also risks turning that brand into a genericized trademark – turning it into a generic term which means that its legal protection as a trademark is lost.

As the mobile phone became a new mass media in 1998 when the first paid downloadable content appeared on mobile phones in Finland, it was only a matter of time until mobile advertising followed, also first launched in Finland in 2000. By 2007 the value of mobile advertising had reached $2.2 billion and providers such as Admob delivered billions of mobile ads.

More advanced mobile ads include banner ads, coupons, Multimedia Messaging Service picture and video messages, advergames and various engagement marketing campaigns. A particular feature driving mobile ads is the 2D Barcode, which replaces the need to do any typing of web addresses, and uses the camera feature of modern phones to gain immediate access to web content. 83 percent of Japanese mobile phone users already are active users of 2D barcodes.

A new form of advertising that is growing rapidly is social network advertising. It is online advertising with a focus on social networking sites. This is a relatively immature market, but it has shown a lot of promise as advertisers are able to take advantage of the demographic information the user has provided to the social networking site. Friendertising is a more precise advertising term in which people are able to direct advertisements toward others directly using social network service.

From time to time, The CW Television Network airs short programming breaks called “Content Wraps,” to advertise one company’s product during an entire commercial break. The CW pioneered “content wraps” and some products featured were Herbal Essences, Crest, Guitar Hero II, CoverGirl, and recently Toyota.

Recently, there appeared a new promotion concept, “ARvertising“; its supported on Augmented Reality technology.

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I’m on Facebook – Now What?

Posted on 06 September 2009 by Jerry Suhrstedt

By Gail Martin

I’ve talked with a lot of small business owners and solo professionals who either aren’t sure why (or whether) they should be on social media, and with others who have set up accounts and aren’t sure what to do next. Social media, of course, refers to online communities such as Facebook, and MySpace, sharing sites like YouTube and Flickr and specialized sites like Shelfari. It also includes blogs and Twitter, the popular “micro blog.”

Social media may be a new tool, but it works best when some basic marketing principles apply. First of all, social media will only work effectively when it’s part of a plan. Secondly, for social media to work, you have to understand who your audience is, where they are congregating and what message will resonate to move them to action. And thirdly, you need to have a good idea of what any tool actually does in order to use it effectively.

Get a Plan
Many companies fail to market effectively because they don’t have a marketing plan that’s based on their business plan goals. A surprising number of solo professionals don’t even have a business plan! As they say, failing to plan is really planning to fail. This is true for social media as with any type of communication. Marketing is only as good as its foundation, and if you aren’t clear on your business goals (“make more money” is not a business plan-level goal), then your marketing will be imprecise, your message will be muddled and your results will be unimpressive (but how would you know if you have no plan by which to measure them?).

Social media works best when it is part of an overall marketing plan. It should be targeted to a specific segment of your target audience, and its message should reinforce and extend your overall marketing themes. Social media is a great way to deepen relationships with existing clients and prospects and to reach a whole new group of potential prospects whom you might never have otherwise had the chance to meet. It can also help you create and sustain a two-way dialogue and drive traffic to your other sites.

You should know what you hope to gain from using a marketing tool, whether you’re using social media, traditional advertising, PR or direct mail. You should have a budget for time and money and some quantifiable idea of return. Your marketing actions should be linked directly to the business plan goal advanced by that action to keep you grounded in return-on-investment. Your plan should make it possible for you to assess your results and decide whether or not to continue investing resources in a specific marketing action, including social media.

Know Your Audience
Social media success requires that you understand your audience, their needs, their culture and the language that moves them. Different social media sites have very different primary audiences, who go to those sites for differing reasons.

For example, Facebook is primarily a social site, where business takes on a more conversational, low-key approach. Meeting new people on Facebook is easy and encouraged, and it’s ok to approach total strangers and invite them to become “friends” on the basis of shared interests or people you know in common. On the other hand, LinkedIn is a power networking site with very strict rules about who you should invite or accept into your network (only people you actually know in real life) and with penalties for breaking the rules.

You will probably find many people on both Facebook and LinkedIn, but they will react differently depending on where you approach them. This isn’t so different from realizing that a business person may act differently at the office than when you encounter them after hours in a local pub.

To use social media successfully, it’s important to know the rules for each community you join and watch how others interact before plunging into the action. Then adapt your approach for that community, making your site more social and casual on one site and all-business somewhere else. This also affects how much you share about what you’re doing and your personal life. Facebook tends to encourage showing more personality and even quirkiness, along with some insight into the person behind the suit. LinkedIn, on the other hand (using these two as polar examples), sticks to business.

You’ll need to adapt your message for the particular site as well. Continuing with the examples of Facebook and LinkedIn, on Facebook, invitations abound to attend teleseminars, online groups and other real or virtual events. On LinkedIn, it’s up to the individual to find the groups and choose to join, and invitations to events tend to be more low-key and restricted to the one-line “what are you doing” box.

Understand the Tool
Facebook and MySpace are a lot like meeting people at a cocktail party, where conversation can range from serious to frivolous. LinkedIn is like a business networking luncheon. Your blog is like a short personal conversation about a given topic, while Twitter is more like a quick comment. Each of these social media tools (and the other sites like them) have their own strengths and weaknesses.

For example, Twitter can be great for asking for immediate feedback on a topic. I tweeted while I was live on a radio interview to ask my followers to call in, and got people calling on the studio line while we were on air because of it! Facebook and MySpace are great for sharing information and interacting with people in more than one way-by posting photos or video, integrating the RSS feed from your blog or podcast, creating and running your own discussion group, and having a relaxed, personal conversation about your area of interest. LinkedIn is fantastic for making connections to the friends of your (real) friends. YouTube and Flickr focus on sharing interesting visuals, while bookmarking sites like Digg, Delicious or StumbleUpon are like a global bulletin board where people can post links to articles or content they found interesting, useful or just truly bizarre.

There is no one perfect social media site, just as there is no universal power tool. Sometimes you need a hammer and sometimes you need a saw. That’s why it’s so important to really understand the pros and cons of the social media sites you’re considering. You’ll avoid making embarrassing mistakes, be able to connect better with other users and get better results from your investment of time.

Social media isn’t a short cut or a miracle cure. It requires a learning curve to understand how it works and which sites are best for you. Used correctly, it can be a powerful part of your marketing plan that can connect you with people around the world-including new prospects for your business.

Gail Z. Martin owns DreamSpinner Communications and helps companies and solo professionals in the U.S. and Canada save money and get results through exceptional writing and marketing. Gail has an MBA in marketing and over 20 years of corporate and non-profit experience at senior executive levels. Gail hosts the Shared Dreams Marketing Podcast and the Shared Dreams Become Reality group on Facebook. She is also the author of The Summoner, The Blood King and Dark Haven fantasy adventure novels in the Chronicles of the Necromancer series. Her newest non-fiction book is The Thrifty Author’s Guide to Launching Your Book. Find her online at http://www.GailMartinMarketing.com and on Twitter at GailMartinPR.

Gail is also the author of the Solopreneur Survival Guide home study course and suite of products for start-up and small businesses, coaches, consultants and speaker/authors. http://www.SolopreneurSurvivalGuide.com

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Three Simple Referral Marketing Strategies

Posted on 06 September 2009 by Jerry Suhrstedt

I personally know of several very successful small businesses that don’t spend a dime on advertising? Why? Because they have implemented a referral marketing program that automatically brings in more clients than they need.

The very best way to get a new customer is to simply ask a happy customer for a referral. And do you know the best thing about referred customers? You will almost always be able to charge them full price because they are presold on your quality and work.

This article discusses three very simple but power referral marketing strategies. Pick the one that most appeals to you and work to implement it in your business today.

Referral Marketing Strategy #1: It takes One to Know One
Don’t dismiss this referral marketing strategy as too simplistic. I promise you it is very powerful. Here’s how it works.

As soon as you have completed a successful transaction with a good customer, simply ask, “Do you happen to know anyone like yourself that would benefit from my products & services?” The key to this referral idea is twofold.

1. You have completed a transaction with the customer that ended in high satisfaction.

2. You have asked for the referral at the point of maximum impact.

You’ll be amazed by how much new business you can bring in by just asking a happy client for a referral. Most satisfied customers will be happy to provide a name or two upon request. Don’t be shy about this one. It may be simple, but it works!

Referral Marketing Strategy #2: Show Me the Money
This referral idea uses the idea of complementary businesses. A complementary business is one that serves the same target customers as your business but is not a direct competitor. For example, let’s say you owned a roofing repair company. Complementary businesses would include other types of home repair business such as weatherproofing, tuckpointing, remodeling, etc.

I recommend only approaching businesses you have some type of established relationship for reasons that will be obvious in a moment.

Work with one business at a time and ask them to mail out a letter to all their clients introducing your business and recommending your products and services. In return, you promise to pay the company a percentage of all sales that you obtain through this mailing.

Don’t be stingy here – make it worth their while. While you may need to offer 25% or more of first-time sales produced, the value comes from retaining these customers for future business.

This referral idea really does require you have a trusting relationship with the complementary company as they will be relying on you to track the business you book from the mailing.

Referral Marketing Strategy #3: You Scratch My Back & I’ll Scratch Yours
This referral marketing strategy is simple but powerful. Your client sends you people that make a purchase and you give them coupons worth 20% off a specific product or service.

Let’s say you are a consultant and have an established relationship with a client for whom you are working on a project. The project is a day-long training event and you are charging $2,000. You tell your client that you will knock 20% off the price for every client they send you that makes a purchase.

What makes this system so compelling is that there is no limit to what they can save. If they send you 5 prospects that end up doing business with you, then their $2,000 training session is free (5 x 20% = 100%).

Would you trade a free service for five new paying clients? I would! This referral provides a strong incentive for the client to send you good referrals.

Pick one of the above three referral strategies and work to integrate it into your business. You’ll be surprised by the results!

Corte Swearingen is the creator of the Integral Marketing System and CEO of SmallBiz Marketing Tips. For more information, please visit Building a Referral Marketing Strategy.

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7 Steps to Writing the Bullet-Proof Press Release

Posted on 06 September 2009 by Jerry Suhrstedt

By Yvonne Meacham Buchanan

Press releases are so easy to write that everyone’s writing them. That’s just the problem. Reporters are inundated with press releases. Some good. Some bad. Some they post by the copy machine so everyone in the newsroom can have a good laugh. With the current trend toward electronic submission of press releases, this problem has been compounded. In self-defense, reporters have begun to brandish a lethal weapon: the delete option of their e-mail programs.

To make sure your press release escapes the round file (electronic or otherwise) and gets the coverage it deserves, follow these Seven Steps to a Bulletproof Press Release.

Step 1: Send it to the right reporter.
If you have just invented a way to power your car with chicken soup, don’t send a press release announcing this to the local newspaper’s financial reporter, a trade publication specializing in garden products, or the Fisherman’s Gazette. They won’t read it, won’t print it and won’t like you for it. Identify the publications, reporters and editors who cover your topic and send your press release to them. This can easily be accomplished by using a media directory such as Media Finder (mediafinder.com) or Finder Binder (finderbinder.com).

Step 2: Send it how they want to receive it.
Find out your target reporters’ preferences: do they prefer to receive press releases by e-mail? Fax? Snail mail? Carrier pigeon? If you submit your press release through a vehicle that they like, you have one less hurdle to clear in getting them to read it. Reporter preferences may be listed in a media directory; if not, ask.

Step 3: Make it newsworthy.
A press release announcing a new hire is often newsworthy (dull, but newsworthy), unless you’ve hired a temporary stock person for the holiday season who won’t even be around when their hire is announced. Make certain your press releases contain real news that will be of interest to at least some of the publication’s readership.

Step 4: Avoid hype.
Words like “revolutionary,” “best” and “leading-edge” should be avoided, or at minimum backed up by facts and figures or used in quotes from non-biased reviewers. Otherwise, leave them for the infomercial magnates. Chances are, they’d be edited out anyway. No self-respecting reporter would include them in copy to an editor. If you’re not sure how to avoid hype, try writing as if your closest competitor were writing it on assignment for the publication. It will probably come out grudgingly factual: just perfect for the news media.

Step 5: Avoid non-meaning words and phrases and industry jargon.
You know these non-meaning phrases; you see them often in high tech press releases. Phrases like, “cross-platform functionality,” “utilization procedures” and “user-facilitated interface.” These terms will only confuse the reader. The reporter will have to either take the trouble to decipher this babblespeak, call you for a translation, or-the delete option is just a click away.

Step 6: Use standard journalistic style.
Use the inverted pyramid style. This is the practice journalists have of putting the most important information first, followed by information of decreasing importance (but still germane to the release). The lead should contain as many of the 5 Ws and H (Who, What, Why, Where, When, How) as possible without creating one big run-on sentence.

Step 7: Be brief.
I once edited a press release for an aspiring public relations writer. It started as two pages. I edited it to one half-page and it still contained the same information. As I handed the writer the revised press release, I worried about her reaction to being so severely edited. I was trying to think of a way to spare her feelings when she asked, “But isn’t it too short now?”

There’s no such thing as “too short” in a press release. If you’ve said what needs to be said, stop writing.

So I will.

Yvonne Meacham Buchanan is a public relations instructor for PR Essentials, an online public relations course available through Careers in Public Relations http://www.careers-in-public-relations.com.

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