Archive | September, 2009

Dominate Your Marketplace!  Get a FREE Marketing Analysis

Dominate Your Marketplace! Get a FREE Marketing Analysis

FREE! – Full Marketing Analysis of Your Company, Product or Technology.  Call Our Offices Now at (360) 339-5655

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  1. Wasting your money on advertising, or the marketing gimmick of the week is just plain sad.  And we hate seeing small business owners doing this.
  2. If we introduce you to strategies with which you can get more leads, more sales, and more business, we “might” have the opportunity to earn your business.

At a very minimum, we’ll get to know each other… and you’ll get a better idea about what your business or product needs.  Now that doesn’t sound bad does it?

DID YOU KNOW?

Many small business owners waste thousands of dollars on marketing & advertising that doesn’t work.  Part of the reason is they have no formal marketing plan or strategy.

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Why not take advantage of our 25 years of experience in marketing expertise and allow us to show you how you can grow your business like crazy!

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Here’s How It Works in 5 Easy Steps!

1 CALL US – First off, call our marketing offices at (360) 339-5655 for a quick discussion about your company and to receive further instructions.

2 TELL US ABOUT YOU – Login to our marketing analysis worksheet online and tell us about your company.

3 REVIEW – We will then review your worksheet and create a written marketing analysis designed specifically for your company, product, or organization.

4 CONSULTATION – We’ll then meet together in our marketing offices located here in West Olympia to go over your entire analysis.  This meeting will come complete with suggestions & ideas on how to grow your company.

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What do you have to lose?

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Tips For Improving Your Website’s Search Ranking

Tips For Improving Your Website’s Search Ranking

By Michael Fleischner | Marketing Expert, Internet Marketing Secrets*

If you’re like many people in today’s economy you may be thinking about starting your own business. Any new business needs a website and websites are only good if others can find them. All new website owners quickly find a need to focus on the search ranking of their website in all major search engines. Search ranking is the organic placement of your site, also referred to as ranking, on Google or some other search engine.

The challenge for all website owners is learning the key factors for improving search ranking. Getting to the top of search engine result is rather complex and requires more than just a quick study. In fact, website owners will spend more than a billion dollars on search engine optimization this year and much more of that on other forms of Internet marketing like pay-per-click.

You can pay for traffic or you can focus on improving search ranking across all major search engines. Here are a few search ranking strategies you can apply to your website to improve traffic and build your business for the long term.

Build your website with sound search engine optimization techniques. Start your search engine optimization from day one. Don’t wait until you’ve invested tons of money into your website before you find out that it hasn’t been built for effective search ranking. Apply on page techniques like meta tags, headers, and keyword density to improve search ranking.

Construct a search engine optimization plan. Don’t assume that because you build a website you are going to have top a top search ranking. It takes a website that is built on sound principles as well as a significant effort in off-page optimization. Off page optimization is the process of building links to your website from third part websites. The higher the Google PR of these sites, the better your search ranking will be. Be sure to include your keywords in the actual link text.

Make search ranking improvement an ongoing focus. Leaving your search engine ranking to chance is not a good strategy. You must focus on SEO if you are going to make progress and ultimately dominate search ranking for you website. Follow your plan and work that plan until you are in the number one position. Once you’ve achieved your desired outcome, put a maintenance plan into place so that you hold and retain that position over the long term.

Achieving top search ranking is no laughing matter. Those sites listed in the top 2 – 3 positions get the major of traffic. If you’re site isn’t there, you’re not growing your business as large or as profitably as you can. So don’t settle for anything less than search ranking dominance.

Begin from where you are. Achieving rankings that you can be proud of does take work, persistence and confidence. Do the right things and you will get to where you need to be.

About the Author

Are looking to improve the search ranking of your website? Learn more about The Webmaster’s Book of Secrets and download your FREE search engine optimization lessons to instantly improve search ranking!

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Advertising – College Textbook

Advertising – College Textbook

Advertising is a form of communication used to help sell products and services. Typically it communicates a message including the name of the product or service and how that product or service could potentially benefit the consumer. However, advertising does typically attempt to persuade potential customers to purchase or to consume more of a particular brand of product or service. Modern advertising developed with the rise of mass production in the late 19th and early 20th centuries.[1]

Many advertisements are designed to generate increased consumption of those products and services through the creation and reinvention of the “brand image”. For these purposes, advertisements sometimes embed their persuasive message with factual information. There are many media used to deliver these messages, including traditional media such as television, radio, cinema, magazines, newspapers, video games, the carrier bags, billboards, mail or post and Internet marketing. Today, new media such as digital signage is growing as a major new mass media. Advertising is often placed by an advertising agency on behalf of a company or other organization.

Organizations that frequently spend large sums of money on advertising that sells what is not, strictly speaking, a product or service include political parties, interest groups, religious organizations, and military recruiters. Non-profit organizations are not typical advertising clients, and may rely on free modes of persuasion, such as public service announcements.[citation needed]

Money spent on advertising has increased dramatically in recent years. In 2007, spending on advertising has been estimated at over $150 billion in the United States[2] and $385 billion worldwide,[3] and the latter to exceed $450 billion by 2010.[citation needed]

While advertising can be seen as necessary for economic growth, it is not without social costs. Unsolicited Commercial Email and other forms of spam have become so prevalent as to have become a major nuisance to users of these services, as well as being a financial burden on internet service providers.[4] Advertising is increasingly invading public spaces, such as schools, which some critics argue is a form of child exploitation.[5] In addition, advertising frequently uses psychological pressure (for example, appealing to feelings of inadequacy) on the intended consumer, which may be harmful.

History

Edo period advertising flyer from 1806 for a traditional medicine called Kinseitan

Egyptians used papyrus to make sales messages and wall posters. Commercial messages and political campaign displays have been found in the ruins of Pompeii and ancient Arabia. Lost and found advertising on papyrus was common in Ancient Greece and Ancient Rome. Wall or rock painting for commercial advertising is another manifestation of an ancient advertising form, which is present to this day in many parts of Asia, Africa, and South America. The tradition of wall painting can be traced back to Indian rock art paintings that date back to 4000 BCE.[6] History tells us that Out-of-Home advertising and Billboards are the oldest forms of advertising.

As the towns and cities of the Middle Ages began to grow, and the general populace was unable to read, signs that today would say cobbler, miller, tailor or blacksmith would use an image associated with their trade such as a boot, a suit, a hat, a clock, a diamond, a horse shoe, a candle or even a bag of flour. Fruits and vegetables were sold in the city square from the backs of carts and wagons and their proprietors used street callers (town criers) to announce their whereabouts for the convenience of the customers.

As education became an apparent need and reading, as well printing developed, advertising expanded to include handbills. In the 17th century advertisements started to appear in weekly newspapers in England. These early print advertisements were used mainly to promote books and newspapers, which became increasingly affordable with advances in the printing press; and medicines, which were increasingly sought after as disease ravaged Europe. However, false advertising and so-called “quack” advertisements became a problem, which ushered in the regulation of advertising content.

As the economy expanded during the 19th century, advertising grew alongside. In the United States, the success of this advertising format eventually led to the growth of mail-order advertising.

In June 1836, French newspaper La Presse is the first to include paid advertising in its pages, allowing it to lower its price, extend its readership and increase its profitability and the formula was soon copied by all titles. Around 1840, Volney Palmer established a predecessor to advertising agencies in Boston.[7] Around the same time, in France, Charles-Louis Havas extended the services of his news agency, Havas to include advertisement brokerage, making it the first French group to organize. At first, agencies were brokers for advertisement space in newspapers. N. W. Ayer & Son was the first full-service agency to assume responsibility for advertising content. N.W. Ayer opened in 1869, and was located in Philadelphia.[7]

An 1895 advertisement for a weight gain product.

At the turn of the century, there were few career choices for women in business; however, advertising was one of the few. Since women were responsible for most of the purchasing done in their household, advertisers and agencies recognized the value of women’s insight during the creative process. In fact, the first American advertising to use a sexual sell was created by a woman – for a soap product. Although tame by today’s standards, the advertisement featured a couple with the message “The skin you love to touch”.[8]

In the early 1920s, the first radio stations were established by radio equipment manufacturers and retailers who offered programs in order to sell more radios to consumers. As time passed, many non-profit organizations followed suit in setting up their own radio stations, and included: schools, clubs and civic groups.[9] When the practice of sponsoring programs was popularised, each individual radio program was usually sponsored by a single business in exchange for a brief mention of the business’ name at the beginning and end of the sponsored shows. However, radio station owners soon realised they could earn more money by selling sponsorship rights in small time allocations to multiple businesses throughout their radio station’s broadcasts, rather than selling the sponsorship rights to single businesses per show.

A print advertisement for the 1913 issue of the Encyclopædia Britannica

This practice was carried over to television in the late 1940s and early 1950s. A fierce battle was fought between those seeking to commercialise the radio and people who argued that the radio spectrum should be considered a part of the commons – to be used only non-commercially and for the public good. The United Kingdom pursued a public funding model for the BBC, originally a private company, the British Broadcasting Company, but incorporated as a public body by Royal Charter in 1927. In Canada, advocates like Graham Spry were likewise able to persuade the federal government to adopt a public funding model, creating the Canadian Broadcasting Corporation. However, in the United States, the capitalist model prevailed with the passage of the Communications Act of 1934 which created the Federal Communications Commission.[9] To placate the socialists, the U.S. Congress did require commercial broadcasters to operate in the “public interest, convenience, and necessity”.[10] Public broadcasting now exists in the United States due to the 1967 Public Broadcasting Act which led to the Public Broadcasting Service and National Public Radio.

In the early 1950s, the DuMont Television Network began the modern trend of selling advertisement time to multiple sponsors. Previously, DuMont had trouble finding sponsors for many of their programs and compensated by selling smaller blocks of advertising time to several businesses. This eventually became the standard for the commercial television industry in the United States. However, it was still a common practice to have single sponsor shows, such as The United States Steel Hour. In some instances the sponsors exercised great control over the content of the show – up to and including having one’s advertising agency actually writing the show. The single sponsor model is much less prevalent now, a notable exception being the Hallmark Hall of Fame.

The 1960s saw advertising transform into a modern approach in which creativity was allowed to shine, producing unexpected messages that made advertisements more tempting to consumers’ eyes. The Volkswagen ad campaign—featuring such headlines as “Think Small” and “Lemon” (which were used to describe the appearance of the car)—ushered in the era of modern advertising by promoting a “position” or “unique selling proposition” designed to associate each brand with a specific idea in the reader or viewer’s mind. This period of American advertising is called the Creative Revolution and its archetype was William Bernbach who helped create the revolutionary Volkswagen ads among others. Some of the most creative and long-standing American advertising dates to this period.

The late 1980s and early 1990s saw the introduction of cable television and particularly MTV. Pioneering the concept of the music video, MTV ushered in a new type of advertising: the consumer tunes in for the advertising message, rather than it being a by-product or afterthought. As cable and satellite television became increasingly prevalent, specialty channels emerged, including channels entirely devoted to advertising, such as QVC, Home Shopping Network, and ShopTV Canada.

Marketing through the Internet opened new frontiers for advertisers and contributed to the “dot-com” boom of the 1990s. Entire corporations operated solely on advertising revenue, offering everything from coupons to free Internet access. At the turn of the 21st century, a number of websites including the search engine Google, started a change in online advertising by emphasizing contextually relevant, unobtrusive ads intended to help, rather than inundate, users. This has led to a plethora of similar efforts and an increasing trend of interactive advertising.

The share of advertising spending relative to GDP has changed little across large changes in media. For example, in the U.S. in 1925, the main advertising media were newspapers, magazines, signs on streetcars, and outdoor posters. Advertising spending as a share of GDP was about 2.9 percent. By 1998, television and radio had become major advertising media. Nonetheless, advertising spending as a share of GDP was slightly lower—about 2.4 percent.[11]

A recent advertising innovation is “guerrilla marketing“, which involve unusual approaches such as staged encounters in public places, giveaways of products such as cars that are covered with brand messages, and interactive advertising where the viewer can respond to become part of the advertising message. This reflects an increasing trend of interactive and “embedded” ads, such as via product placement, having consumers vote through text messages, and various innovations utilizing social network services such as MySpace.

Types of advertising

Media

Paying people to hold signs is one of the oldest forms of advertising, as with this Human directional pictured above

A bus with an advertisement for GAP in Singapore. Buses and other vehicles are popular mediums for advertisers.

A DBAG Class 101 with UNICEF ads at Ingolstadt main railway station

Commercial advertising media can include wall paintings, billboards, street furniture components, printed flyers and rack cards, radio, cinema and television adverts, web banners, mobile telephone screens, shopping carts, web popups, skywriting, bus stop benches, human billboards, magazines, newspapers, town criers, sides of buses, banners attached to or sides of airplanes (“logojets“), in-flight advertisements on seatback tray tables or overhead storage bins, taxicab doors, roof mounts and passenger screens, musical stage shows, subway platforms and trains, elastic bands on disposable diapers, stickers on apples in supermarkets, shopping cart handles (grabertising), the opening section of streaming audio and video, posters, and the backs of event tickets and supermarket receipts. Any place an “identified” sponsor pays to deliver their message through a medium is advertising.

One way to measure advertising effectiveness is known as Ad Tracking. This advertising research methodology measures shifts in target market perceptions about the brand and product or service. These shifts in perception are plotted against the consumers’ levels of exposure to the company’s advertisements and promotions. The purpose of Ad Tracking is generally to provide a measure of the combined effect of the media weight or spending level, the effectiveness of the media buy or targeting, and the quality of the advertising executions or creative.[12]

Covert advertising

Main article: Product placement

Covert advertising, also known as guerrilla advertising, is when a product or brand is embedded in entertainment and media. For example, in a film, the main character can use an item or other of a definite brand, as in the movie Minority Report, where Tom Cruise‘s character John Anderton owns a phone with the Nokia logo clearly written in the top corner, or his watch engraved with the Bulgari logo. Another example of advertising in film is in I, Robot, where main character played by Will Smith mentions his Converse shoes several times, calling them “classics,” because the film is set far in the future. I, Robot and Spaceballs also showcase futuristic cars with the Audi and Mercedes-Benz logos clearly displayed on the front of the vehicles. Cadillac chose to advertise in the movie The Matrix Reloaded, which as a result contained many scenes in which Cadillac cars were used. Similarly, product placement for Omega Watches, Ford, VAIO, BMW and Aston Martin cars are featured in recent James Bond films, most notably Casino Royale. Blade Runner includes some of the most obvious product placement; the whole film stops to show a Coca-Cola billboard.

Television commercials

The TV commercial is generally considered the most effective mass-market advertising format, as is reflected by the high prices TV networks charge for commercial airtime during popular TV events. The annual Super Bowl football game in the United States is known as the most prominent advertising event on television. The average cost of a single thirty-second TV spot during this game has reached US$3 million (as of 2009).

The majority of television commercials feature a song or jingle that listeners soon relate to the product.

Virtual advertisements may be inserted into regular television programming through computer graphics. It is typically inserted into otherwise blank backdrops[13] or used to replace local billboards that are not relevant to the remote broadcast audience.[14] More controversially, virtual billboards may be inserted into the background[15] where none exist in real-life. Virtual product placement is also possible.[16][17]

Infomercials

There are two types of infomercials, described as long form and short form. Long form infomercials have a time length of 30 minutes. Short form infomercials are 30 seconds to two minutes long. Infomercials are also known as direct response television (DRTV) commercials or direct response marketing.

The main objective in an infomercial is to create an impulse purchase, so that the consumer sees the presentation and then immediately buys the product through the advertised toll-free telephone number or website. Infomercials describe, display, and often demonstrate products and their features, and commonly have testimonials from consumers and industry professionals.

Celebrities

Main article: Celebrity branding

This type of advertising focuses upon using celebrity power, fame, money, popularity to gain recognition for their products and promote specific stores or products. Advertisers often advertise their products, for example, when celebrities share their favourite products or wear clothes by specific brands or designers. Celebrities are often involved in advertising campaigns such as television or print adverts to advertise specific or general products.

Media and advertising approaches

Increasingly, other media are overtaking many of the “traditional” media such as television, radio and newspaper because of a shift toward consumer’s usage of the Internet for news and music as well as devices like digital video recorders (DVR’s) such as TiVo.

Advertising on the World Wide Web is a recent phenomenon. Prices of Web-based advertising space are dependent on the “relevance” of the surrounding web content and the traffic that the website receives.

Digital signage is poised to become a major mass media because of its ability to reach larger audiences for less money. Digital signage also offer the unique ability to see the target audience where they are reached by the medium. Technology advances has also made it possible to control the message on digital signage with much precision, enabling the messages to be relevant to the target audience at any given time and location which in turn, gets more response from the advertising. Digital signage is being successfully employed in supermarkets.[18] Another successful use of digital signage is in hospitality locations such as restaurants.[19] and malls.[20]

E-mail advertising is another recent phenomenon. Unsolicited bulk E-mail advertising is known as “spam”. Spam has been a problem for email users for many years. But more efficient filters are now available making it relatively easy to control what email you get.

Some companies have proposed placing messages or corporate logos on the side of booster rockets and the International Space Station. Controversy exists on the effectiveness of subliminal advertising (see mind control), and the pervasiveness of mass messages (see propaganda).

Unpaid advertising (also called “publicity advertising”), can provide good exposure at minimal cost. Personal recommendations (“bring a friend”, “sell it”), spreading buzz, or achieving the feat of equating a brand with a common noun (in the United States, “Xerox” = “photocopier“, “Kleenex” = tissue, “Vaseline” = petroleum jelly, “Hoover” = vacuum cleaner, “Nintendo” (often used by those exposed to many video games) = video games, and “Band-Aid” = adhesive bandage) — these can be seen as the pinnacle of any advertising campaign. However, some companies oppose the use of their brand name to label an object. Equating a brand with a common noun also risks turning that brand into a genericized trademark – turning it into a generic term which means that its legal protection as a trademark is lost.

As the mobile phone became a new mass media in 1998 when the first paid downloadable content appeared on mobile phones in Finland, it was only a matter of time until mobile advertising followed, also first launched in Finland in 2000. By 2007 the value of mobile advertising had reached $2.2 billion and providers such as Admob delivered billions of mobile ads.

More advanced mobile ads include banner ads, coupons, Multimedia Messaging Service picture and video messages, advergames and various engagement marketing campaigns. A particular feature driving mobile ads is the 2D Barcode, which replaces the need to do any typing of web addresses, and uses the camera feature of modern phones to gain immediate access to web content. 83 percent of Japanese mobile phone users already are active users of 2D barcodes.

A new form of advertising that is growing rapidly is social network advertising. It is online advertising with a focus on social networking sites. This is a relatively immature market, but it has shown a lot of promise as advertisers are able to take advantage of the demographic information the user has provided to the social networking site. Friendertising is a more precise advertising term in which people are able to direct advertisements toward others directly using social network service.

From time to time, The CW Television Network airs short programming breaks called “Content Wraps,” to advertise one company’s product during an entire commercial break. The CW pioneered “content wraps” and some products featured were Herbal Essences, Crest, Guitar Hero II, CoverGirl, and recently Toyota.

Recently, there appeared a new promotion concept, “ARvertising“; its supported on Augmented Reality technology.

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I’m on Facebook – Now What?

I’m on Facebook – Now What?

By Gail Martin

I’ve talked with a lot of small business owners and solo professionals who either aren’t sure why (or whether) they should be on social media, and with others who have set up accounts and aren’t sure what to do next. Social media, of course, refers to online communities such as Facebook, and MySpace, sharing sites like YouTube and Flickr and specialized sites like Shelfari. It also includes blogs and Twitter, the popular “micro blog.”

Social media may be a new tool, but it works best when some basic marketing principles apply. First of all, social media will only work effectively when it’s part of a plan. Secondly, for social media to work, you have to understand who your audience is, where they are congregating and what message will resonate to move them to action. And thirdly, you need to have a good idea of what any tool actually does in order to use it effectively.

Get a Plan
Many companies fail to market effectively because they don’t have a marketing plan that’s based on their business plan goals. A surprising number of solo professionals don’t even have a business plan! As they say, failing to plan is really planning to fail. This is true for social media as with any type of communication. Marketing is only as good as its foundation, and if you aren’t clear on your business goals (“make more money” is not a business plan-level goal), then your marketing will be imprecise, your message will be muddled and your results will be unimpressive (but how would you know if you have no plan by which to measure them?).

Social media works best when it is part of an overall marketing plan. It should be targeted to a specific segment of your target audience, and its message should reinforce and extend your overall marketing themes. Social media is a great way to deepen relationships with existing clients and prospects and to reach a whole new group of potential prospects whom you might never have otherwise had the chance to meet. It can also help you create and sustain a two-way dialogue and drive traffic to your other sites.

You should know what you hope to gain from using a marketing tool, whether you’re using social media, traditional advertising, PR or direct mail. You should have a budget for time and money and some quantifiable idea of return. Your marketing actions should be linked directly to the business plan goal advanced by that action to keep you grounded in return-on-investment. Your plan should make it possible for you to assess your results and decide whether or not to continue investing resources in a specific marketing action, including social media.

Know Your Audience
Social media success requires that you understand your audience, their needs, their culture and the language that moves them. Different social media sites have very different primary audiences, who go to those sites for differing reasons.

For example, Facebook is primarily a social site, where business takes on a more conversational, low-key approach. Meeting new people on Facebook is easy and encouraged, and it’s ok to approach total strangers and invite them to become “friends” on the basis of shared interests or people you know in common. On the other hand, LinkedIn is a power networking site with very strict rules about who you should invite or accept into your network (only people you actually know in real life) and with penalties for breaking the rules.

You will probably find many people on both Facebook and LinkedIn, but they will react differently depending on where you approach them. This isn’t so different from realizing that a business person may act differently at the office than when you encounter them after hours in a local pub.

To use social media successfully, it’s important to know the rules for each community you join and watch how others interact before plunging into the action. Then adapt your approach for that community, making your site more social and casual on one site and all-business somewhere else. This also affects how much you share about what you’re doing and your personal life. Facebook tends to encourage showing more personality and even quirkiness, along with some insight into the person behind the suit. LinkedIn, on the other hand (using these two as polar examples), sticks to business.

You’ll need to adapt your message for the particular site as well. Continuing with the examples of Facebook and LinkedIn, on Facebook, invitations abound to attend teleseminars, online groups and other real or virtual events. On LinkedIn, it’s up to the individual to find the groups and choose to join, and invitations to events tend to be more low-key and restricted to the one-line “what are you doing” box.

Understand the Tool
Facebook and MySpace are a lot like meeting people at a cocktail party, where conversation can range from serious to frivolous. LinkedIn is like a business networking luncheon. Your blog is like a short personal conversation about a given topic, while Twitter is more like a quick comment. Each of these social media tools (and the other sites like them) have their own strengths and weaknesses.

For example, Twitter can be great for asking for immediate feedback on a topic. I tweeted while I was live on a radio interview to ask my followers to call in, and got people calling on the studio line while we were on air because of it! Facebook and MySpace are great for sharing information and interacting with people in more than one way-by posting photos or video, integrating the RSS feed from your blog or podcast, creating and running your own discussion group, and having a relaxed, personal conversation about your area of interest. LinkedIn is fantastic for making connections to the friends of your (real) friends. YouTube and Flickr focus on sharing interesting visuals, while bookmarking sites like Digg, Delicious or StumbleUpon are like a global bulletin board where people can post links to articles or content they found interesting, useful or just truly bizarre.

There is no one perfect social media site, just as there is no universal power tool. Sometimes you need a hammer and sometimes you need a saw. That’s why it’s so important to really understand the pros and cons of the social media sites you’re considering. You’ll avoid making embarrassing mistakes, be able to connect better with other users and get better results from your investment of time.

Social media isn’t a short cut or a miracle cure. It requires a learning curve to understand how it works and which sites are best for you. Used correctly, it can be a powerful part of your marketing plan that can connect you with people around the world-including new prospects for your business.

Gail Z. Martin owns DreamSpinner Communications and helps companies and solo professionals in the U.S. and Canada save money and get results through exceptional writing and marketing. Gail has an MBA in marketing and over 20 years of corporate and non-profit experience at senior executive levels. Gail hosts the Shared Dreams Marketing Podcast and the Shared Dreams Become Reality group on Facebook. She is also the author of The Summoner, The Blood King and Dark Haven fantasy adventure novels in the Chronicles of the Necromancer series. Her newest non-fiction book is The Thrifty Author’s Guide to Launching Your Book. Find her online at http://www.GailMartinMarketing.com and on Twitter at GailMartinPR.

Gail is also the author of the Solopreneur Survival Guide home study course and suite of products for start-up and small businesses, coaches, consultants and speaker/authors. http://www.SolopreneurSurvivalGuide.com

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Three Simple Referral Marketing Strategies

Three Simple Referral Marketing Strategies

I personally know of several very successful small businesses that don’t spend a dime on advertising? Why? Because they have implemented a referral marketing program that automatically brings in more clients than they need.

The very best way to get a new customer is to simply ask a happy customer for a referral. And do you know the best thing about referred customers? You will almost always be able to charge them full price because they are presold on your quality and work.

This article discusses three very simple but power referral marketing strategies. Pick the one that most appeals to you and work to implement it in your business today.

Referral Marketing Strategy #1: It takes One to Know One
Don’t dismiss this referral marketing strategy as too simplistic. I promise you it is very powerful. Here’s how it works.

As soon as you have completed a successful transaction with a good customer, simply ask, “Do you happen to know anyone like yourself that would benefit from my products & services?” The key to this referral idea is twofold.

1. You have completed a transaction with the customer that ended in high satisfaction.

2. You have asked for the referral at the point of maximum impact.

You’ll be amazed by how much new business you can bring in by just asking a happy client for a referral. Most satisfied customers will be happy to provide a name or two upon request. Don’t be shy about this one. It may be simple, but it works!

Referral Marketing Strategy #2: Show Me the Money
This referral idea uses the idea of complementary businesses. A complementary business is one that serves the same target customers as your business but is not a direct competitor. For example, let’s say you owned a roofing repair company. Complementary businesses would include other types of home repair business such as weatherproofing, tuckpointing, remodeling, etc.

I recommend only approaching businesses you have some type of established relationship for reasons that will be obvious in a moment.

Work with one business at a time and ask them to mail out a letter to all their clients introducing your business and recommending your products and services. In return, you promise to pay the company a percentage of all sales that you obtain through this mailing.

Don’t be stingy here – make it worth their while. While you may need to offer 25% or more of first-time sales produced, the value comes from retaining these customers for future business.

This referral idea really does require you have a trusting relationship with the complementary company as they will be relying on you to track the business you book from the mailing.

Referral Marketing Strategy #3: You Scratch My Back & I’ll Scratch Yours
This referral marketing strategy is simple but powerful. Your client sends you people that make a purchase and you give them coupons worth 20% off a specific product or service.

Let’s say you are a consultant and have an established relationship with a client for whom you are working on a project. The project is a day-long training event and you are charging $2,000. You tell your client that you will knock 20% off the price for every client they send you that makes a purchase.

What makes this system so compelling is that there is no limit to what they can save. If they send you 5 prospects that end up doing business with you, then their $2,000 training session is free (5 x 20% = 100%).

Would you trade a free service for five new paying clients? I would! This referral provides a strong incentive for the client to send you good referrals.

Pick one of the above three referral strategies and work to integrate it into your business. You’ll be surprised by the results!

Corte Swearingen is the creator of the Integral Marketing System and CEO of SmallBiz Marketing Tips. For more information, please visit Building a Referral Marketing Strategy.

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7 Steps to Writing the Bullet-Proof Press Release

7 Steps to Writing the Bullet-Proof Press Release

By Yvonne Meacham Buchanan

Press releases are so easy to write that everyone’s writing them. That’s just the problem. Reporters are inundated with press releases. Some good. Some bad. Some they post by the copy machine so everyone in the newsroom can have a good laugh. With the current trend toward electronic submission of press releases, this problem has been compounded. In self-defense, reporters have begun to brandish a lethal weapon: the delete option of their e-mail programs.

To make sure your press release escapes the round file (electronic or otherwise) and gets the coverage it deserves, follow these Seven Steps to a Bulletproof Press Release.

Step 1: Send it to the right reporter.
If you have just invented a way to power your car with chicken soup, don’t send a press release announcing this to the local newspaper’s financial reporter, a trade publication specializing in garden products, or the Fisherman’s Gazette. They won’t read it, won’t print it and won’t like you for it. Identify the publications, reporters and editors who cover your topic and send your press release to them. This can easily be accomplished by using a media directory such as Media Finder (mediafinder.com) or Finder Binder (finderbinder.com).

Step 2: Send it how they want to receive it.
Find out your target reporters’ preferences: do they prefer to receive press releases by e-mail? Fax? Snail mail? Carrier pigeon? If you submit your press release through a vehicle that they like, you have one less hurdle to clear in getting them to read it. Reporter preferences may be listed in a media directory; if not, ask.

Step 3: Make it newsworthy.
A press release announcing a new hire is often newsworthy (dull, but newsworthy), unless you’ve hired a temporary stock person for the holiday season who won’t even be around when their hire is announced. Make certain your press releases contain real news that will be of interest to at least some of the publication’s readership.

Step 4: Avoid hype.
Words like “revolutionary,” “best” and “leading-edge” should be avoided, or at minimum backed up by facts and figures or used in quotes from non-biased reviewers. Otherwise, leave them for the infomercial magnates. Chances are, they’d be edited out anyway. No self-respecting reporter would include them in copy to an editor. If you’re not sure how to avoid hype, try writing as if your closest competitor were writing it on assignment for the publication. It will probably come out grudgingly factual: just perfect for the news media.

Step 5: Avoid non-meaning words and phrases and industry jargon.
You know these non-meaning phrases; you see them often in high tech press releases. Phrases like, “cross-platform functionality,” “utilization procedures” and “user-facilitated interface.” These terms will only confuse the reader. The reporter will have to either take the trouble to decipher this babblespeak, call you for a translation, or-the delete option is just a click away.

Step 6: Use standard journalistic style.
Use the inverted pyramid style. This is the practice journalists have of putting the most important information first, followed by information of decreasing importance (but still germane to the release). The lead should contain as many of the 5 Ws and H (Who, What, Why, Where, When, How) as possible without creating one big run-on sentence.

Step 7: Be brief.
I once edited a press release for an aspiring public relations writer. It started as two pages. I edited it to one half-page and it still contained the same information. As I handed the writer the revised press release, I worried about her reaction to being so severely edited. I was trying to think of a way to spare her feelings when she asked, “But isn’t it too short now?”

There’s no such thing as “too short” in a press release. If you’ve said what needs to be said, stop writing.

So I will.

Yvonne Meacham Buchanan is a public relations instructor for PR Essentials, an online public relations course available through Careers in Public Relations http://www.careers-in-public-relations.com.

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How Public Relations Can Differentiate Your Company

How Public Relations Can Differentiate Your Company

Charmin
Image via Wikipedia

By Yvonne Meacham Buchanan

Wouldn’t it be deadly dull if everything was the same? One type of breath mints: Tic Tacs cinnamon. One flavor of ice cream: pistachio. Variety is the spice of our lives. It’s what makes the eyes twinkle, the taste buds tingle, and the ad guys rich. If every toilet paper was squeezably soft, what could you say about Charmin?

As we all know, though, every toilet paper is squeezably soft (unless you’re in a public restroom – where do they find that stuff?). But Charmin was the first to call itself squeezably soft, and they communicated this message every chance they got using a variety of methods (a spokesperson who couldn’t resist squeezing the Charmin, soft focus product shots, splashy magazine ads, billboards, you name it.) This is what’s known as differentiating a product. It also positions the product within its marketplace: if Charmin is squeezably soft, where does that leave its competitors? They’ll have to come up with another “position” because that one’s already been filled.

The above is an example of how advertising positions and differentiates. But who has the bucks to do an expensive ad campaign like this one?

Let’s take a look at how we can do the same thing (albeit on a smaller scale) with public relations.

A public relations program for differentiating Charmin might work something like this:

  • Attend the major bathroom product trade shows. Set up meetings in advance with bathroom paper analysts and the editors of Toilet Paper: Just Kleenex On a Roll?, Two-Ply Gazette, and Bathroom Products Journal. (Of course, I made these up)
  • Hold a “Softest Toilet Paper” contest. Publish the results; Get media coverage. Send demo products to toilet paper reviewers.
  • Get Charmin’s spokesperson on the popular talk show, “Potty Talk.”
  • Garner an industry award. Send a press release.
  • Do a press tour of the bathroom paper trade magazines.

I won’t go on because I’ve still got that product demo image in my head, but you get the idea. In all of these activities (called “tactics” in PR lingo), the key message would be reinforced, like a mantra: squeezably soft, squeezably soft, squeezably soft. Pretty soon, the target audience (people who use toilet paper) find themselves thinking: “I think I’ll buy Charmin this time. I don’t know why, but I have this feeling it must be squeezably soft.”

For larger organizations like Charmin’s parent company, Procter & Gamble, a combination of advertising, marketing, merchandising and public relations is used. But if you can only afford one avenue, public relations can be an effective, low-cost way to differentiate and position your company, its products or services.

Yvonne Meacham Buchanan is a public relations instructor for PR Essentials, an online public relations course available through Careers in Public Relations http://www.careers-in-public-relations.com.

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Networking for Beginners

Networking for Beginners

By Deborah Crawford

Networking has been given a dirty rap by some folks who heard about networking and set about throwing their card in everybody’s face, asking for leads. Thinking they were about to reach unlimited success after a few rubber chicken lunches and a few thousand business cards, these people missed the point.
Just how important is networking in the age of the Internet? It is still here and still being used by some people as their biggest source of revenue-generating business.
I’ll confess that I used to think of networking along the same vein as used car salespeople. You know all aggression, no skill? So, I avoided it! I was too darn busy to go to lunches and mixers. I had real work to do!
Then, one year, they put it on my performance review! I had to do better! So, just like anything else, I put in on my Action Plans and made myself go to meetings and I made myself do it right. I’m on the local Board of Directors for one organization now, and I truly have to say that I have gotten more business than it cost to join and go to the lunches. Plus, I have made some friends and many business contacts. And, I have learned that it can be great, not greasy!
So, my suggestion to you is to polishing up your skills (see below), RSVP for one or two of those meeting this month, and go build yourself a professional referral and education group!

Tips to Start With:

1—Check out different associations before you join any. First stop for many people is the local Chamber of Commerce. Next, try to find associations in your industry or in industries you provide product or services for. For example, if you sell Widgets, find a widget association, and then, find one that your customers or targets might belong to. Most professions and industries have associations – search the web for them. If you sell widgets to tax accountants, office managers, teachers, truck drivers, whoever, search for their associations and see if you can go to a meeting. Most will let you go up to three times without joining. Pick at least one to join.

2—Introduce yourself to people and talk to them. You are here to make friends, so be nice. Smile. Shake hands. Ask about them. Be interested in what they are saying. Do not approach anyone with your card sticking out. Cards can be exchanged after you’ve discovered a mutual reason for doing so.

3—Listen to the speaker if there’s a program. Odds are, he or she is speaking about something the membership wants to hear, something related to their business. See what you can pick up on that you can use. Perhaps you will follow up with a thank you note to the organization’s president. Perhaps you will send an email to some of the people you met, mentioning the program in your email. Follow up is a great idea. I love getting cards from people! Don’t you? Send some. A simple “It was great to meet you on Wednesday at the Chamber luncheon!” is fine. And, you can include your card!

4—Call the organization’s leadership a few days after and thank them. Tell them you are looking for organizations to join and you need more information about theirs. Ask about their members. Ask about what they see as their biggest challenge. Ask what kind of people they are targeting for members.

5—After you have picked your organization(s), be active. Go to the meetings. Write an article for their newsletter, help with fundraising or event planning. Ask a board member how you can be of service to them. They will have plenty of ideas.

6—Continue to talk to the members. Don’t sit with the same people over & over again. Mix it up, meet new people.

7—Once or twice a year, visit a different organization, even if only once or twice. You could meet a whole new group of fabulous people.

8—After you get to know someone and have a relationship with them, you can then see if they might have business for you. Sometimes, it will be on the first meeting, but not often. You can do “informational interviews” with members you’ve met—it sort of warms up an otherwise cold call. Call them up and ask if they have a few minutes to answer a few questions. If not, can you schedule another time, or can you email them? Most association members will make a little time for you. Some will become good friends and most will be new business acquaintances.

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Content Marketing

Content Marketing

User Generated Content - Edited - on Yahoo! Ne...
Image by natekoechley via Flickr

Content marketing is an umbrella term encompassing all marketing formats that involve the creation or sharing of content for the purpose of engaging current and potential consumer bases. In contrast to traditional marketing methods that aim to increase sales or awareness through interruption techniques, content marketing subscribes to the notion that delivering high-quality, relevant and valuable information to prospects and customers drives profitable consumer action. Content marketing has benefits in terms of retaining reader attention and improving brand loyalty better than traditional marketing techniques.

The idea of sharing content as a means of persuading decision-making has driven content marketers to make their once-proprietary informational assets available to selected audiences. Alternatively, many content marketers choose to create new information and share it via any and all media. Content marketing products frequently take the form of custom magazines, print or online newsletters, digital content, websites or microsites, white papers, webcasts/webinars, podcasts, video portals or series, in-person roadshows, roundtables, interactive online, email, events. The purpose of this information is not to spout the virtues of the marketer’s own products or services, but to inform target customers and prospects about key industry issues, sometimes involving the marketer’s products. The motivation behind content marketing is the belief that educating the customer results in the brand’s recognition as a thought leader and industry expert.

Marketers may use content marketing as a means of achieving a variety of business goals, such as thought leadership, lead generation, increasing direct sales, improving retention and more.

Content marketing is the underlying philosophy driving techniques such as custom media, custom publishing, database marketing, brand marketing, branded entertainment and branded content.

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Size Really Does Matter – At Least When it Comes to Twitter

Size Really Does Matter – At Least When it Comes to Twitter

By Merle Copyright © 2009

Back in the days when newsletters first hit the Internet, they were usually published in text format because many email clients did not support HTML email just yet. One of the problems many publishers faced was long URL’s being split in half and not being clickable to the reader. To solve this problem, shortening services started to spring up that would take a long URL and cut it down to a reasonable size.

With the popularity of Twitter and the confines of 140 characters, URL (link) shortening services are in high demand once again. When you have such a small amount of space to work with, no one wants a long URL cutting into that precious real estate.

There are a variety of shortening services to choose from, each having their own specific features and benefits. Most of them do work hand in hand with Twitter, allowing you to Tweet the link once it’s been shortened. If you’re an avid Twitter user this is a useful feature to have.

Some only offer a basic shortening service, but many allow you to view stats and metrics on your newly shortened links if you register. If you’re doing any form of social media marketing, it’s nice to be able to see if anyone’s actually clicking on all the links you’re sending out to the “Twitosphere”, or posting on Facebook and other sites. Tracking will give you an indication that you’re being heard and that people are actually paying attention to what you have to say.

Another important thing to look for is whether or not the shortening service uses 301 redirects. This is the most search engine friendly, and forces the search engine to look at the destination URL, not the domain of the shortening service itself. A 301 stands for a permanent move, not temporary. What this means is, you want the links you’re sending out to be given credit by the search engines, not the shortening service itself. Make sense?

Many allow custom URL’s, which allows you to use your name or company name in the links you create. This is great for branding purposes. Think of it as a vanity license plate. Instead of being just a regular URL it’s your own special creation.

Let’s review a few options:

1) http://TweetBurner.com – A bare bones tracking service which allows you to shorten any link and then share it instantly with your

Twitter followers or Friendfeed. Basic stat tracking is available so you can see how many people clicked on your link.

2) http://Cli.gs – A shortening service which includes full analytics. You can create links that include your brand in them. Free to use. It’s easy to send your links to

Twitter with one click.

3) http://Bit.ly – This is Twitter’s default shortening service and used by Tweedeck.com. It allows you to track performance of your links in real time. Easy to share generated links on

Twitter, Facebook, even Gmail. It also offers many extra tools and plug-ins such as a browser bookmarklet and browser sidebar.

4) http://MyTwitterToolbar.com – Free to download and comes complete with a massive list of URL shorteners as well as over 50

Twitter tools. Also includes 100

Twitter
tips.

5) http://www.TwitClicks.com – A fairly simple service that allows you to shorten a URL immediately and tweet it. Can also see complete stats. Detailed stats show percentage of browsers used and locations of those who clicked. Check out a short video on how to use it at http://www.youtube.com/watch?v=i1ScPeCd6X4

6) http://www.ExpandMyUrl.com – This service takes a shortened link and gives you the true URL that it points to. Perfect for the paranoid individual who wants to know where the shortened link will send them.

7) http://www.TwitPwr.com – A short URL service which also includes analytics and stats. Their home page shows the top 25 users with the most TwitPwr and also a “hot URL” list of those URL’s that get the most clicks. Free to use.

8) http://1link.in – A multiple link

shortening service. Simply type in a list of links and get one link back for all. If you click on the newly shortened link it goes to a page showing details of what sites that link points to, and asks if you want to open them all. If you answer yes, multiple windows will open for each site.

9) http://Go2.me – A different type of link

shortening and discussion service which creates shorter links which also contain a chat window to exchange comments with your readers. It’s also easy to share on

Twitter
, Facebook or email with one click.

10) http://Tw.itter.me – You can customize the shortened link with your name or company name. From what I saw no stats are available.

11) http://budurl.com – Another popular service which shows you a real time view of your inbound clicks. This free service allows you to track up to 250 Budurl’s. They offer 3 pay levels of service from $4.00 a month to $49.00 a month. There is a 21 day free trial on any paid service. You can start out free and upgrade your account at any time.

12) http://Tr.Im – Trim those long URL’s and instantly share them on

Twitter. If you want stats, you’ll need to register. Offers many different tools and extensions to make for easier sharing, such as a Firefox extension that allows you to view your tr.im stats and tweet your new links quickly.

13) http://short.ie – Keeps all your shortened links in one place. Tracks clicks and allows you to instantly share your list with friends. It can also be connected to your

Twitter account for more features. Customization of URL’s also available.

14) http://hootsuite.com – Not really a URL

shortening service, but has the ability built in. Hootsuite is a “

Twitter
Toolbox” loaded with features which are all free. They use ow.ly as their built in link shortener.

If you’ve never tried a url

shortening service, you’ll want to find one that fits your needs and start to really utilize it in your online marketing activities. Finding out who’s clicking on your links, time of day, where they’re from and other information will be very valuable in your ongoing efforts as an Internet Marketer.

Remember, when it comes to

social media marketing T.M.I (too much information) is a good thing, unlike when your Aunt Ethel wants you to sit with her and go over every detail of her latest vacation :) . One is helpful, the other just downright painful.

About the Author:

“Blah…Blah…Blog..Rantings by Merle”- The Blog that’s loaded with online marketing techniques and strategies that will help you increase your website traffic and make more money online. Tips and tricks for online entrepreneurs, and marketers to grow your net biz. Visit today- http://www.mcpromotions.blogspot.com/ or Follow me http://Twitter.com/msmerle
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